Overview
Back to topCreate the best post-purchase experience with WeSupply's Shipment Tracking Notification Email for Magento, a solution for sending Email & SMS Delivery Notifications.
With WeSupply, you can send automatic email and SMS notifications to your customers at every stage of the delivery process, from when their order is placed to when it's delivered.
We offer you 30+ fully customizable Email and SMS templates so that you can tailor the notifications to your specific business needs.
By providing your customers with timely and accurate delivery updates, you can create a positive post-purchase experience that will keep them coming back for more.
Account & Pricing
You need to create a separate WeSupply account here and link the account with your Magento 2 using the extension. Sign up for WeSupply and get your 14-day free trial. The service is also available starting with the Free Forever plan. You can find additional plans here.
Features
- Proactive Order Status Notifications
- Delivery Status Notifications
- SMS Notification
- Email Notification
- Inform customers of any shipment delays
- Keep customers updated on their order status
- Avoid delivery communication challenges
- Prevent frustration and negative reviews
- Mitigate shipping and delivery anxiety
Proactive Delivery Email/SMS Notifications
Introducing WeSupply Email and/or SMS notifications keep your customers in the loop every step of the way. Send an Email and/or SMS notification to let customers know exactly when their orders arrive and plan their day accordingly. By sending out Emails/SMS alerts, you won't have to deal with a failed delivery attempt ever again, and you'll be able to boost customer satisfaction.
- Customers will never miss a delivery again.
- They can stay updated with their order status.
- Shoppers will know when to expect your package.
- They can relax knowing the package is in good hands.
Delivery Status Email/SMS Notifications
Our notifications are entirely customizable, so you can always be sure your customers are receiving the information that's most important to them, at the right time.
WeSupply lets you fully customize 20+ types of email and SMS notifications, including:
- Order Confirmation Order
- Order Cancelled
- Backordered
- Order Delayed
- Label Generated
- Shipment Received
- Shipment In Transit
- Failed Attempt
- Picked Up
- Out For Delivery
- Delivered Exception
- Return Initiated
- Return On its Way
- Return Delivered - Refunded
- Issued Return - Approved
- Rejected - Store Return
- Approved and Refunded
- eReceipts Order Received
- Store Pickup & Curbside Order is ready for Pickup
- Order Pickup Reminder
- Order was Cancelled
- Order is Unable to Fulfill
- Order was Picked Up
Automatically end each customer a relevant notification email every time you get an order status update. Personalize all emails for specific individuals and provide them with hot deals, trending product recommendations, and much more!
We integrate with leading marketing tools Klaviyo, Omnisend, Privy, LimeSpot, Attentive, and many more, to help you give your upselling and cross-selling efforts a boost!
Send emails that drive customer loyalty and get social proof for your business. We integrate with major review apps like Okendo, Judge.me, Stamped, Yotpo, Junip, and Review.io to help you do so!
Make every transactional delivery notification matter with WeSupply for Magento!
Get Magento Shipment Tracking Notification Email
Notify customers about their incoming packages. Don't shy away from sending out frequent updates for package delivery.
Get WeSupply for Magento to automatically deliver email notifications and SMS text messages to all your customers— branded and fully customizable.
Go the extra mile. Instead of sending a basic carrier tracking number, link your Branded Order Tracking Page that comes with AI-powered, personalized product recommendations.
Build your SMS subscriber list directly from the order tracking page with innovative popups, let customers exchange their mobile phone number for a discount code, and send them personalized offers via SMS and email.
- Easily keep your customers in the know about their packages with automated notifications.
- Increase customer loyalty and satisfaction by providing branded, tailored order information.
- Generate additional revenue through personalized product recommendations and offers.
Overcome Delivery Communication Challenges
Include weekends, holidays, and cut-off times into your post-purchase strategy for more accurate estimated delivery dates, and proactively notify customers about any shipment delays.
You can be one step ahead and inform customers about any shipping delays, modified ship dates, or other relevant delivery timeline details so they know what's going on with their order, from start to finish.
Demo Videos & Case Studies
Watch our platform in action on the Complete Walkthrough & Demo Videos page.
Read these Case Studies to learn how our customers are increasing profitability using WeSupply as their complete post-purchase solution.
Schedule A Demo
Schedule your WeSupply Labs demo here and get in touch with our post-purchase experts.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.12.9
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
17 July, 2024
Categories
Extensions, Shipping & Fulfillment
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.12.9:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
-Introduced compatibility with the latest Magento 2.4.7-p1, 2.4.6-p6, 2.4.5-p8 and 2.4.4-p9 versions.
-Added adjustments to account for new Magento CSP restrictions, particularly on the Checkout.
-Fixed an issue that would sometimes result in images for Child Products not being pulled.
1.12.8:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
-Fixed an issue that would prevent the connection between WeSupply and Magento from being made properly on Magento Commerce instances with website restrictions enabled.
-Fixed an issue that would prevent product dimensions, such as weight from being imported into WeSupply correctly, when configured in the Toolbox module.
-Optimized the image fetch process, ensuring the extension now fetches the Small Image from Magento, as opposed to the Base Image, which is larger.
-Fixed an issue that, in some cases, prevented specific attribute types from being exported from Magento for use in WeSupply via Toolbox options.
-Fixed a bug related to permissions/ACL that would prevent the extension's settings from being accessed unless the user had an admin role.
-Updated Magento Admin comments and setting descriptions around options that require a Domain Alias for increased clarity.
-Confirmed compatibility with the latest Magento versions.
1.12.6:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Added compatibility for stores that serve product images from external locations, such as Adobe's Remote Storage or Amazon's S3. Previously, product images would only render correctly if served from the Magento 2 instance.
Added functionality to ensure an order update is triggered when a customer updates their email address from within their store account.
Added functionality to send Customer Group and Customer Group Description to WeSupply for use with Return Logic Conditions.
Fixed a bug that would occasionally prevent certain frontend notification messages from being displayed.
Fixed a bug that would result in a console warning related to properly nested and closed HTML tags.
Confirmed compatibility with Magento 2.4.6, 2.4.5-p2, 2.4.4-p3 and PHP 8.2.
1.12.4:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
What’s new in v 1.12.4 - July 14, 2022
Improvements, optimizations, and fixes:
New Feature: Added the possibility of displaying Gift Messages in WeSupply Email templates via variables. This applies to Gift Messages added to the whole order, as well as those added to individual items.
Improved the Order Import/Update process, which now better accounts for bulk imports/updates that are sent to WeSupply in a very short period of time.
Fixed an issue that sometimes caused Standard and Virtual/Downloadable Products to be bundled together in the WeSupply Order View.
Optimized the extension installation and upgrade process in order to comply with Magento Best Practices.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor