Overview
Back to topMagento in-store pickup and curbside pickup solution for retail businesses of all sizes.
Offer customers the convenience of picking up their orders at a time and place of their choice. WeSupply In-store and Curbside Pickup solution is easy to set up and manage, and it offers a variety of benefits for both businesses and customers.
Display your curbside & in-store pickup delivery methods directly on the checkout page or product pages. Let customers choose any particular store address instead of their home shipping address.
If you have multiple stores in the same area, allow them to choose the store location that is the most convenient for them. Combine brick-and-mortar store sales with those online and see an increase in your revenue.
Account & Pricing
You need to create a separate WeSupply account here and link the account with your Magento 2 using the extension. Sign up for WeSupply and get your 14-day free trial. The service is also available starting with the Free Forever plan. You can find additional plans here.
Features
- Buy Online Pickup in Store
- Buy Online Pickup at Curbside
- Buy Online Ship to Store
- Buy Online Return in Store
- Buy in Store Return Online
- Digital Receipts
- One place for all In-Store and Online Orders
Save Precious Time
Customers can pick up their orders at a nearby store once the order is ready, without having to wait in line. Allow customers to avoid the hassle of waiting in line and offer them greater flexibility.
Offer Same Day Pickup
With WeSupply In-store and Curbside Pickup, customers can get their orders on the same day they are placed. We make it easy and convenient for your customers to get the items they need when they need them.
Reduce Transportation Costs
Using our curbside & in-store pickup solution, you can reduce transportation costs by eliminating the need for last-mile delivery services, which are known to be quite expensive. Instead, customers can pick up their orders at any of your physical locations.
Drive Additional Revenue
Increase offline store traffic to your stores or locations and give your bottom line a boost, as customers are more likely to purchase products that they can easily pick up and take with them without the hassle of waiting in line.
More foot traffic = More sales
With our omnichannel solution, you’ll be able to better manage inventory and improve the order pickup process all while decreasing customer wait times.
Bring all orders, regardless of whether they were placed online or in-store, into one centralized place. This will help both customers who are eager for certain products as well as employees within stores looking at an increased number of shipments coming through each day!
- Eliminate the hassle of checking multiple systems for orders
- Create a streamlined & organized system for all employees
- Eliminate confusion between online and offline point of sales
- Meet customer expectations for delivery and pickup
Buy Online, Pickup In-Store
As soon as the order is ready, we'll automatically send your customers an SMS and Email with detailed instructions on where to pick it up. All it takes is a one-time code for verification!
You'll be able to mitigate any confusion for both customers and employees. You can entirely remove unnecessary phone calls while making sure no more customers arrive at the store before their order is ready for pickup.
- SMS and Email notifications when the order is ready
- Customers can pick up orders at their convenience
- Use one-time verification codes for security
We make shipping in-store easy!
Send out branded and personalized transactional emails and SMS texts to drive customer satisfaction. Notify customers of any delays and exceptions:
- Order Confirmation Notification – “don’t go to the store yet….”
- Shipping Confirmation Notification – “it’s on its way to the store… but not ready for you….”
- Branded Order Tracking Page – “Track your order as it travels to the selected store”
- Ready for Pickup Notification – “We can’t wait to see you and show your new item”
- Order Picked Up Notification – “Enjoy! If you don’t like the product you can return it in-store or online”
Buy Online, Pickup At Curbside
Get WeSupply, your one-stop shop for all your Magento 2 commerce needs, and make the most out of online and in-store shopping.
With our contactless curbside pickup solution, you can let customers choose from all your store locations and choose to have the order safely delivered to their car.
They can choose the closest physical location from the curbside and in-store delivery section, and enjoy their order on the exact same day, without having to go through all the trouble of going inside your store.
Automate Your Curbside Pickup Communication
Manage automatically all your curbside pickup notifications. Give clear instructions on when the products are ready for pick up and when the customer arrives at the store.
Our extension provides you with an intuitive and seamless interface, real-time order notifications, and the option to fully customize your delivery details to help you keep track of all your curbside pickup orders and notifications.
- Eliminate the need for phone calls and texts between customers and store staff
- Make it easy for customers to pick up orders with clear, step-by-step instructions
- Get real-time notifications of when an order is ready and when the customer arrives
Curbside Pickup Experience that Boosts Sales
Customers want convenience when it comes to both online and offline shopping. Meet their expectations and create a premium post-purchase experience with WeSupply.
Avoid frustrating customers and let your customers check in quickly and easily with just a few simple steps!
- Increase customer satisfaction with a seamless checkout process
- Reduce wait time for customers and store associates alike
- Provide a seamless, engaging experience that customers appreciate
- Keep your business running smoothly and efficiently
Digital Receipts for your Magento Store
You can create beautiful digital receipts that match the look and feel of your brand. With our easy-to-use tools, you can add images, links, and promotional messages to your receipts, giving your customers a unified brand experience that generates loyalty and boosts sales.
We make digitalization simple with digital receipts and printerless QR code return shipping labels— whether you want to enable digital receipts for first-time users as well, or only registered users.
Add personalized information
We enable you to add FAQs and link them directly to your Return and Exchange Portal. This will help customers find the answers they're looking for quickly and easily, reducing the number of customer support tickets you receive.
Gather customer feedback
Learn more about your customers and their experience with your brand with CSAT and NPS surveys. By collecting customer feedback through digital receipts, you can gain insights into their satisfaction levels and how they feel about your products or services.
Limitless Order Lookup
Effortlessly access your order with our Order Lookup feature for all your in-store and online orders. Whether customers are checking on the status of their purchases or they're looking for ways to return an item, our Order Lookup feature makes it easy to get the information they need.
Demo Videos & Case Studies
Watch our platform in action on the Complete Walkthrough & Demo Videos page.
Read these Case Studies to learn how our customers are increasing profitability using WeSupply as their complete post-purchase solution.
Schedule A Demo
Schedule your WeSupply Labs demo here and get in touch with our post-purchase experts.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.12.9
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
17 July, 2024
Categories
Extensions, Shipping & Fulfillment
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.12.9:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
-Introduced compatibility with the latest Magento 2.4.7-p1, 2.4.6-p6, 2.4.5-p8 and 2.4.4-p9 versions.
-Added adjustments to account for new Magento CSP restrictions, particularly on the Checkout.
-Fixed an issue that would sometimes result in images for Child Products not being pulled.
1.12.8:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
-Fixed an issue that would prevent the connection between WeSupply and Magento from being made properly on Magento Commerce instances with website restrictions enabled.
-Fixed an issue that would prevent product dimensions, such as weight from being imported into WeSupply correctly, when configured in the Toolbox module.
-Optimized the image fetch process, ensuring the extension now fetches the Small Image from Magento, as opposed to the Base Image, which is larger.
-Fixed an issue that, in some cases, prevented specific attribute types from being exported from Magento for use in WeSupply via Toolbox options.
-Fixed a bug related to permissions/ACL that would prevent the extension's settings from being accessed unless the user had an admin role.
-Updated Magento Admin comments and setting descriptions around options that require a Domain Alias for increased clarity.
-Confirmed compatibility with the latest Magento versions.
1.12.6:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Added compatibility for stores that serve product images from external locations, such as Adobe's Remote Storage or Amazon's S3. Previously, product images would only render correctly if served from the Magento 2 instance.
Added functionality to ensure an order update is triggered when a customer updates their email address from within their store account.
Added functionality to send Customer Group and Customer Group Description to WeSupply for use with Return Logic Conditions.
Fixed a bug that would occasionally prevent certain frontend notification messages from being displayed.
Fixed a bug that would result in a console warning related to properly nested and closed HTML tags.
Confirmed compatibility with Magento 2.4.6, 2.4.5-p2, 2.4.4-p3 and PHP 8.2.
1.12.4:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
What’s new in v 1.12.4 - July 14, 2022
Improvements, optimizations, and fixes:
-New Feature: Added the possibility of displaying Gift Messages in WeSupply Email templates via variables. This applies to Gift Messages added to the whole order, as well as those added to individual items.
-Improved the Order Import/Update process, which now better accounts for bulk imports/updates that are sent to WeSupply in a very short period of time.
-Fixed an issue that sometimes caused Standard and Virtual/Downloadable Products to be bundled together in the WeSupply Order View.
-Optimized the extension installation and upgrade process in order to comply with Magento Best Practices.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor