Overview
Back to topCall-back requests will increase sales in bulk, customer can request call back to admin to get clear about their doubts about products. It'll surely lead to sales increase and make customer satisfy. Once the customer gets satisfied with the response.
This module allows your website visitors to place a request that an agent calls them.It allows your customers to get information about your products and services.
With the “Request a Call Back” solution you can:
- specify email to receive notifications about Call back orders
- add phone numbers
- choose which fields to display
- configure colors and background
- configure form texts
- configure delay form
- Call back notifications in Customer Service
Merchant Benefits
- Customer relationships will become strong
- Increase sales as per the number of query responses.
- Easy to manage all callback requests.
- Email notification when the customer gets a query about the product.
- Admin can ask for name, email address, and message from the customer with phone number
Customer Benefits
- Customer can clear their doubt by requesting a callback request.
- Customers can get more detailed information from the website manager.
- Customers can ask multiple times by submitting a callback form.
- Customer can fill in their email address to get responses by email.
- Customers can communicate website manager directly.
Main Feature
- Easy to manage and configure all settings
- Configure notification settings via email.
- Set multiple emails to get notifications, when customer request for a callback
- Set title for callback form
- Set description for callback form
- Set font color background color for callback form,
- Set the position of the button to either left top corner, right top corner, bottom left corner or bottom right corner.
- Set button font size and background color as well as hover color
- Set a message to display when the customer submits a callback form.
- Set the description to display when the customer submits the callback form.
- Set the name field, email field, and message field in the callback form.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.0.2
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
03 October, 2024
Categories
Extensions, Customer Support, Live Chat
Documentation
License Type
Open Software License 3.0 (OSL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.2:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Minor Bugs Fixed
Compatible with Adobe Commerce (cloud) : 2.4.6-p4
Compatible with Adobe Commerce (on-prem) : 2.4.6-p4
Compatible with Magento Open Source : 2.4.6-p4
Code and Performance Improvement
Fixed Marketplace Recommended Warnings
1.0.1:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Fixed Imporvments
Fixed Marketplace Recommended Warnings
1.0.0:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Version 1.0.0
Compatible with Open Source (CE) : 2.2 2.3 2.4
Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
Stability: Stable Build
Description:
Compatible Magento CE Version -2.2, 2.3 and 2.4.0, 2.4.1 and 2.4.2
Compatible Magento EE Version -2.2, 2.3 and 2.4.0, 2.4.1 and 2.4.2
-Initial release
Call back request will increase sales in bulk, customer can request call back to admin to get clear about their doubts of products.It'll surely lead sales increase and make customer satisfy. Once customer get satisfy with response,
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor