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Delete Customers Account - GDPR Compliance

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Overview

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Since May 25, 2018, when GDPR went into force, customers can request that a store remove their account information. Once a Magento customer requests that an account be deleted, the Magento business must comply. However, Weblyticlabs has created a Magento Delete Account extension that enables users to request a permanent deletion of their customer account directly from the "My Account" part of their website.

Customers can delete their Magento customer accounts from the Magento store using the Magento Delete Account extension. Customers do not need to file tickets in order to delete their accounts. They only need to go to the My Account section, select the box for "Delete My Account," and then submit. After completing this action, the customer account will be sent to the recipient.

Watch Demo Video

Merchant Benefits

After GDPR compliance, each website must have this module. Make GDPR right to erasure your customers?

Allow your customer to delete their own account themselves and gain the trust of the customer(s).

Even getting the reason for deletion from the customer, will improve your website experience.

You can offer discount vouchers to your customer who wants to remove their account just to remain on your website.

  • It will create customer trust in your websites.
  • It will also improve relations with your customers.
  • Easy to use and multiple configurations are available with the module.
  • Admin can allow customers to delete their accounts themselves.
  • Keep saving customer data in their database if required.
  • Admin will get an email notification whenever any customer request to delete their account from your website.
  • Customers will also get notified by email when the admin deletes their account at the customer's request.
  • Admin can also provide gift vouchers or discounts to customers to retain them on the website.
  • Admin can also ask the reason for deleting the account in order to improve the website.

 

What your customers will like

  • Customer can delete their account anytime.
  • Customer can again create their account after deleting.
  • Customer can provide their reason when they delete their account.
  • Customer can have discount voucher whenever they feel the website don't have any kind of offers.

Main Feature

  • Configure customer deletion process.
  • Allow customers to delete their accounts from the front end.
  • Force to send a request to admin, in order to delete customer account.
  • Keep customer data in M2 customer's table (If required)
  • Admin mail notification when a customer sends deletes request.
  • Offer discount vouchers to customers, so that they keep their account continue.
  • Choose a discount voucher from existing vouchers created into the cart rule.
  • Manage customers by offering discount vouchers, Either every time or only one time.
  • Ask the reason before the customer deletes their account.

Admin Features -

  • Admin can see all the requests sent by customers for deleting their accounts.
  • Admin can read all the reasons provided by the customer and approve the customer account deletion itself.
  • Admin can manage multiple emails, to get notifications whenever customers send requests for account deletion.
  • Admin can see all the customer who has to get the discount voucher.

Demo -

Frontend | Backend (Credential - demo21/demo123)

Technical Specifications

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Seller profile

Shubham navetia

Seller contact

E-mail

Current Version

1.0.2

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

07 November, 2024

Categories

Extensions, Content & Customizations, Personalization & Experience Management

Documentation

Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.2:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Minor Bugs Fixed
    Compatible with Adobe Commerce (cloud) : 2.4.7
    Compatible with Adobe Commerce (on-prem) : 2.4.7
    Compatible with Magento Open Source : 2.4.7
    Code and Performance Improvement
    Fixed Marketplace Recommended Warnings

1.0.1:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Fixed Imporvments
    Fixed Marketplace Recommended Warnings

1.0.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Version 1.0.0
    Compatible with Open Source (CE) : 2.2 2.3 2.4
    Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
    Stability: Stable Build

    Description:
    Compatible Magento CE Version -2.2, 2.3 and 2.4.0, 2.4.1 and 2.4.2
    Compatible Magento EE Version -2.2, 2.3 and 2.4.0, 2.4.1 and 2.4.2

    -Initial release
    Allow your customer to delete their own account themselves and gain the trust of the customer(s).

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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Q & A

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Reviews

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