Overview
Back to topNote - This extension is a Marketplace Add-On, so you must first purchase and install the Webkul Multi Vendor Marketplace extension.
Adobe Commerce Order Tracker Marketplace Add-On provides the option to manage and create custom order status. The seller and admin both can change the product status. Also, a seller can chat with the admin for any respective order. As product tracking is a major part of product order management. With this module's help, customers can get the status of their placed order.
Business Value
Order tracking is an essential requirement of any eCommerce store. If the admin provides the option for tracking the order to the customer then it will enhance the shopping experience of the customer. Buyers will trust your store and purchase products from it. With the help of this module, the admin can enable the tracking status of the product for buyers and sellers both. All statuses will be created by the admin and applied as per the assigned sequence. To manage step-by-step tracking updates on product order admin can use Magento 2 Order Tracker Marketplace Add-On.
Features List
- Track the status of the individual product in the order.
- The admin and supplier can manage it from either end on admin consent.
- The admin can create the custom status
- Assign status to supplier
- The admin and Supplier communication on order product.
- Track status management according to the store views.
How Does The Extension Work?
Module Configuration
The admin can enable/disable the module. The admin needs to choose the destination of placed product order. Status Sequence– If yes is selected then the vendors can only assign status in the sequence the admin has set. Here the admin can enter the text that will be visible on the status sequence page to the vendors. The seller can add a custom status for the order. Once the configuration is done, the admin can move forward to create the custom statuses and labels.
Product Tracking Management
Here, the admin can manage the product tracking status and create new ones. I need to add a status name here like order placed, order received, ready to ship, etc. Add code for the status name.
Display Custom Order To Vendors
Enable for Vendors option is available if the admin wants to show any particular status to the seller or not. Decide the label of the status on the seller’s end. If enabled then customers can see the product tracking status on their panel. The admin can set the status names for different store views.
Manage Status Sequence
The admin can manage the status sequence, name, code, visibility for vendors and customers, and labels for customers.
Admin Supplier Chat
The supplier can chat with the admin for any specific order from the seller panel. The admin will find that chat in their dashboard in the order section. The admin can revert the chat from the order section in the items ordered tab.
Assign Custom Order Status
Once an order is placed, the seller can go to the My Order History section, then view the order and assign a custom order status from the dropdown menu option.
Benefits
For Store Admin
- Create custom order statuses for marketplace sellers.
- Add some content for displaying some helpful information to sellers.
For Marketplace Sellers
- Each seller can assign the custom order status for their orders.
- Vendors can communicate with the admin.
For Customers
- Keep buyers informed about their orders.
- Buyers can track the status of multiple products in an order.
Live Demo
You can check the live demo from here.
Support Policy
Before raising a refund request or writing a negative review. Please give us the opportunity to allow our team to help diagnose and resolve the issues. Our technical team will surely fix the reported issues and make the extension work as mentioned in the description above.
- You get free 3 months of technical support included.
- You can buy an additional 6 or 12-month extended support agreement.
- For issues, please create a ticket or send an email to support@webkul.com
- Free lifetime updates of the module.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
4.0.4
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
05 July, 2024
Categories
Extensions, Shipping & Fulfillment, Order Management (OMS)
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top5.0.4:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Bug Fixes
5.0.3:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
+ Compatible with Magento 2.4.6^
5.0.2:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
+ Compatible with Magento2.4.*
- Fixed Bugs
4.0.4:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Stability: Stable Build
-
Description:
- Bug Fixes
4.0.3:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Stability: Stable Build
-
Description:
+ Compatible with Magento 2.4.6^
4.0.2:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Stability: Stable Build
-
Description:
+ Compatible with Magento2.4.*
- Fixed Bugs
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor