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Warranty Management System

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Overview

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Warranty Management System allows the admin to add the product warranty to the products for a time period based on repair or replacement, refund, or both. The admin can assign the warranty to the products based on products or categories. The product warranty information will be displayed to the customers on the product page. Furthermore, the admin can assign the warranty on a single product, multiple products, or based on the category. The admin can also view the orders of the products that are under warranty.

 

Business Value

In every eCommerce business, building loyalty between the customers is the first thing that helps the brand to grow with the potential and returning customers. Most of the time, customers always analyze the products before making a purchase. Providing the warranty on the products helps the brand to grab the attention of the customers and convert them into a buyer. It also builds the customer trust towards the brands and that helps to gain more customers and along with more product buyers.

 

Features List

  • The admin can create warranties for products and categories.
  • The admin can set the duration of the warranty based on the time i.e in Years, Months, and Days.
  • Warranty facility options are available as – Repair or Replacement, Refund, and both.
  • The customers can view the warranty and its details on the product page.
  • Furthermore, the admin can also view the Warranty Orders.

 

How Does The Extension Works?

After the successful installation and configuration of the module, the admin can easily configure the module and assign the products under the warranty. 

 

Assign Products Under Warranty

The admin can create the warranty and assign the products to the warranty. The admin can create the warranty for different time periods based on the Months, Years, and Days. From the admin panel, the admin can navigate to the Product Warranty and then click on the Manage Warranty Option to create a new and manage the existing warranty. The admin can create a new warranty of the products based on the time, duration, warranty on the products or category, and the warranty facility.

 

Assign Category & Multiple Products To Warranty

The admin can assign single or multiple products under the created warranty. Furthermore, the admin can also assign the store categories under the warranty. In this way, all the products under the selected category will be assigned automatically to a particular warranty. 

The admin can navigate to the Assign Products under the Warranty Information tab to assign the products to the warranty. A list of the products is displayed to the admin. The admin can select the products from the list to assign the warranty to the products.

 

Order Warranty List

The admin can view all the orders that are under warranty. From the admin panel, the admin can navigate to the Order Warranty tab under the Product warranty menu. Here, the admin can view all the products that are placed by the customers and are under the warranty. The admin can click on the view option of the order to view the warranty information along with the product details.

 

View Warranty Information

It helps the customer to know more about the products before making any purchase. The created product warranty is displayed to the customer under the product page. The customer can view the warranty duration, warranty description, warranty type, and the cover of the warranty as well.

 

Benefits

It helps the admin to grab the attention of the customers towards the store products. That helps to build customer trust and generate more revenue. 

For Store Owner

  • Creating the product warranty always brings more attention to the customers towards the store products.
  • It helps to increase the conversion rate as most of the customers show their interest in the products that are new or under warranty. 
  • Providing a guaranty to the products helps the store owner to convert the potential buyers into returning customers. 

 

For Customers 

  • Can always check the warranty of the products before making any purchase
  • It displays the product warranty along with the warranty details i.e warranty duration, warranty description, warranty type, and the cover of the warranty as well.
  • If the received product is faulty and under the warranty, the customer can always request the admin as per the warranty terms.

 

Live Demo

You can check the live demo from here.

 

Support Policy

  • You get free 3 months of technical support included.
  • You can buy 6 or 12 months extended support agreement.
  • For issues, please create a ticket or send email to support@webkul.com
  • Free lifetime updates of the module.

Technical Specifications

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Seller profile

Webkul Software Private Limited

Seller contact

E-mail

Current Version

4.1.1-p1

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

01 April, 2024

Categories

Extensions, Customer Support

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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5.1.1-p1:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    - Fixed Bugs

5.1.1:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with Magento 2.4.6
    + Added Warranty on Memo, Shipment, Invoice page.
    + Added warranty priority field
    - Fixed Bugs

5.1.0:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with Magento 2.4.6

5.0.0:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with Magento 2.4.x (Community Edition)

4.1.1-p1:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Stability: Stable Build
  • Description:

    - Fixed Bugs

4.1.1:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with Magento 2.4.6
    + Added Warranty on Memo, Shipment, and Invoice page.
    + Added warranty priority field
    - Fixed Bugs

4.1.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with Magento 2.4.6

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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