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Abandoned Cart Email Reminder

Abandoned Cart Email Reminder

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Overview

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Abandoned Cart Email Reminder for Magento 2 helps Adobe Commerce and Magento Open Source stores bring back shoppers who leave items in their carts.

This extension finds abandoned carts and sends up to three email reminders based on admin settings.

Merchants can also use Twilio for SMS reminders. They can add coupons and product suggestions. Admins can set cart rules, send emails by hand, and check recovery results.

Key Features of Abandoned Cart Email Reminder for Magento 2

  • Automatic Abandoned Cart Emails: Send up to three email reminders to customers who leave items in their carts.
  • Abandoned Cart Reports: View weekly, monthly, and yearly reports for abandoned carts, sent emails, and recovered orders.
  • Custom Email Templates: Use a separate email template for each reminder. Set the sender name, subject, and email text.
  • Manual Recovery Emails: Send a custom email to an abandoned cart customer from the Admin.
  • Twilio SMS Integration: Connect Twilio to send SMS reminders for abandoned carts.
  • Customer Phone Number Management: Let customers add or update their phone number from their account for SMS reminders.
  • Recovery Coupon Generation: Create coupon rules for cart recovery. Generate unique coupons with a set end time.
  • Product Recommendations: Add related, cross sell, and upsell products to recovery emails. Use best sellers when needed.
  • Cart Stock Check: Check product stock before sending recovery emails. Set rules for carts with out of stock items.
  • Minimum Cart Subtotal: Set a minimum cart value for recovery emails. Target carts above the set value.
  • Unsubscribe Management: Add unsubscribe links to recovery emails. Save customer opt out choices.
  • Multi Website and Store View Support: Manage recovery settings across websites and store views.

Why Abandoned Cart Email Reminder for Magento 2 Matters

Recover Abandoned Cart Sales

Send email reminders to shoppers who leave items in their carts so they can return to checkout and place their order.

Automate Cart Recovery

Set the cart wait time and email schedule to send up to three recovery emails.

Offer Cart Recovery Coupons

Add unique discount coupons to recovery emails to help shoppers return and finish their order.

Add Product Recommendations

Show related, cross sell, and upsell products in recovery emails, with best sellers shown when other items are not found.

Check Stock Before Sending Emails

Check product stock before sending recovery emails to help avoid reminders for items that are out of stock.

Manage Customer Email Choices

Add unsubscribe links to recovery emails and save customer choices to stop future emails when needed.

Track Abandoned Cart Results

View abandoned carts, sent emails, coupons, and recovered orders to check cart recovery results.

How Abandoned Cart Email Reminder for Adobe Commerce Works

Abandoned Cart Email Reminder for Adobe Commerce checks carts based on the rules set by the admin and sends a recovery message when a cart meets those rules.

Set Cart Recovery

Admins can set the cart lookback period, wait time, and schedule for the first, second, and third recovery emails.

Send Recovery Emails

This extension sends email reminders to eligible customers, and each email can use its own template and message.

Send SMS Reminders

Merchants can connect Twilio to send SMS reminders to customers with a valid phone number.

Set Cart Rules

Admins can set a minimum cart subtotal and stock rules for items in abandoned carts.

Create Recovery Coupons

Admins can create coupon rules for recovery campaigns and generate unique coupons with a set end time.

Add Product Recommendations

Admins can add related, cross sell, and upsell products to recovery emails, with best selling products used as backup items.

Manage Unsubscribe Requests

Admins can add unsubscribe links to recovery emails and leave customers who opt out out of future automated emails.

Check Recovery Activity

Admins can view abandoned cart details, cart items, email history, coupon use, and recovered orders.

Frequently Asked Questions

Q: How many automated recovery emails can be sent?

A: Admins can set up to three automated recovery emails, and each email can have its own time and email template.

Q: Can admins send recovery emails manually?

A: Yes, admins can send a custom recovery email to an abandoned cart customer from the Admin for manual follow up.

Q: Does this extension support guest abandoned carts?

A: Yes, guest carts can be included when a valid customer email address is available for the recovery email.

Q: Can recovery emails include discount coupons?

A: Yes, this extension can create unique recovery coupons with an end time and add them to recovery emails.

Q: Does this extension support SMS reminders?

A: Yes, SMS reminders work through Twilio, and a separate Twilio account, SDK, and valid login details are needed.

Q: Can customers unsubscribe from recovery emails?

A: Yes, customers can unsubscribe from recovery emails, and their choice is saved to stop future automated recovery emails.

Q: Can recovery emails include product recommendations?

A: Yes, admins can add related, cross sell, and upsell products to recovery emails, with best sellers used as backup items.

Q: Does abandoned cart for adobe commerce extension support multiple websites and store views?

A: Yes, it supports multiple websites and store views, and admins can manage recovery settings for each store setup.

Live Demo

You can check the Abandoned cart email reminder demo here to check its features and backend configurations.

Support Policy

  • You get free 3 months of technical support included.
  • You can buy 6 or 12 months of an extended support agreement.
  • For issues, please create a ticket or send an email to support@webkul.com.
  • Free lifetime updates of the module.

Technical Specifications

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Seller profile

Webkul Software Private Limited

Seller contact

E-mail

Current Version

5.0.6

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)

Type

Stable Build

Updated

10 September, 2026

Categories

Extensions, Reporting & Analytics

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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5.0.6:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with magento 2.4.9 and php 8.5
    + Implemented Minimum Cart Subtotal Trigger
    + Implemented Auto Coupon Generation Tied to Cart Price Rules
    + Implemented Related/Upsell Product Recommendations in Email template
    + Implemented Unsubscribe Link / GDPR-Compliant Opt-Out
    + Implemented Recovery Analytics & Performance Dashboard
    + Implemented Stock Availability Check (Send only if in stock)

5.0.5:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Implemented multi-website and store-view compatibility.

5.0.4:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with magento ^2.4.8 and php 8.4

5.0.3-p2:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Implemented mail notification for guest users.

5.0.3-p1:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    - Fixed bugs

5.0.3:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Added Twilio messaging

5.0.2:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    - Issues fixed

5.0.1:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Compatible with magento 2.4.6 and php 8.2.
    + Compatible with magento 2.4.5 and php 8.1.
    + Compatible with magento 2.4.4 and php 8.1.

5.0.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    + Version updated for Magento 2.4.x

3.0.0:

  • Compatible with Magento Open Source : 2.3
  • Stability: Stable Build
  • Description:

    + Version updated for Magento 2.3.x

2.0.0:

  • Compatible with Magento Open Source : 2.2
  • Stability: Stable Build
  • Description:

    ----------------------------- Version 2.0.0 --------------------------------------
    + Admin Can get the list of abandoned cart within a range of particular days
    + Automatic mails can be sent to the customer
    + Admin can send manual mails to any customer
    + Admin can view the complete log of the mails sent
    + Admin can see the reports of Abandoned Cart, Mails Sent and Carts Converted in graphical form
    + Mail Templates for each followup mail can be set from the admin configuration

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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