Auto Cancel Order

The Auto Cancel Order extension for Magento 2 by Webbytroops helps store administrators efficiently manage and clean up unwanted or unnecessary orders. Orders with statuses such as suspected fraud, on hold, or pending for an extended period can clutter the admin panel and cause operational confusion. This extension allows the admin to define automated rules to cancel such orders based on specific criteria — keeping the store organized, manageable, and free of stale order backlogs.

The Auto Cancel Order extension gives Magento 2 store administrators full control over order cancellation. By setting up automated cancellation rules, the admin can cancel orders based on their status, payment method, order date, or a combination of these. This eliminates the need for manual intervention and helps maintain a clean order management system. For example, the admin can configure the extension to automatically cancel all pending orders older than 7 days, or cancel orders placed via a specific payment method that remain in a "hold" status.

Key Features:

• Auto-cancel orders based on order date
• Auto-cancel orders based on order status (e.g., pending, hold, suspected fraud)
• Auto-cancel orders based on payment method
• Auto-cancel orders using a combination of payment method and order status
• Easy-to-configure rules from the Magento admin panel
• Lifetime free updates included

Support & Discussion: We are continuously working on enhancing and updating this module and will have updates in the future. For support or questions, please contact us at contact@webbytroops.com.