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AI Chatbot

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Overview

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OpenAI is a leading artificial intelligence research and deployment company, known for creating advanced AI models that power natural language understanding and conversational experiences. Businesses around the world use OpenAI’s technology to automate workflows, provide smarter support, and gain data-driven insights.

The OpenAI Chatbot Extension for Magento 2 by VDCstore brings this cutting-edge AI directly into your Magento admin panel. With this integration, store owners and admins can ask questions in plain language and instantly receive answers about sales, products, customers, and orders — without writing SQL or digging through complex reports. For example, a store manager could type “Show me pending orders” ,“How do I clear the cache in Magento 2?”,”show me customer id between 1 to 3” ,etc… and get an instant, actionable response.

Account & Pricing

  • A separate OpenAI account is required to use this extension.
  • The account is not created during installation — it must be set up separately.
  • You can create an account and generate your API key here: OpenAI API Sign Up.
  • Additional fees do not apply for using OpenAI Chatbot for Magento 2.
  • For account setup or billing-related questions, please contact VDCstore directly at help@vdcstore.com

Key Features

  • Ask in plain language: Get sales, orders, product, and customer insights instantly without SQL.
  • Smart follow-ups: The AI remembers your chat history for context-based answers.
  • Magento guidance: Explains settings and helps troubleshoot errors.
  • Time-saving: Managers, admins, and support teams get quick answers without waiting for technical help.
  • Data security: All queries are validated, write operations are blocked.
  • Rich responses: View product, customer, and order data in tabular format for clarity.

Installation & Configuration

1. Download the zip file and extract it to /app/code/vdcstore

2. Run the following Magento CLI commands: 

  - php bin/magento setup:upgrade

  - php bin/magento setup:di:compile

  - php bin/magento setup:static-content:deploy

  - php bin/magento cache:clean

  - php bin/magento cache:flush

3. Log in to Magento Admin > Stores > Configuration > VDCSTORE.
4. Enable the module and add your OpenAI API key.
5. Save configuration and access the chatbot from the admin panel.

Technical Specifications

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Seller profile

Krunal Padmashali

Seller contact

E-mail

Current Version

1.0.0

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

07 October, 2025

Categories

Extensions, Site Optimization, Site Monitoring

Documentation

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Compatible with Open Source (CE) :2.4.x
    Compatible with Commerce on prem (EE) : 2.4.x
    Compatible with Commerce on Cloud (ECE) : 2.4.x
    Stability: Stable Build

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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