Whatsapp Notifications

WhatsApp Notifications is a powerful plugin designed to automate WhatsApp notifications to customers when their order status changes. Whether it’s an order confirmation, shipment update, or status change, this extension ensures your customers are always in the loop with real-time WhatsApp messages. Seamlessly integrated with any WhatsApp Business API provider, this extension eliminates the need for complex coding, offering easy configuration and comprehensive functionality. It also adds a floating WhatsApp chat button on your store’s frontend for immediate customer communication.

Key Features:

• Automatic Order Status Updates: Send WhatsApp notifications automatically to your customers when their order status changes (processing, shipped, completed, etc.). 
• Customizable Message Templates: Personalize your WhatsApp messages using placeholders such as customer name, order number, and order status. 
• WhatsApp API Integration: Compatible with any WhatsApp Business API provider that accepts an HTTP POST request (e.g., Gupshup, WATI, 360dialog). 
• Floating WhatsApp Chat Button: Add a floating WhatsApp button on your storefront, allowing customers to start a chat with your business instantly. 
• Detailed Message Logs: Keep track of all sent WhatsApp messages in the admin panel, including success/failure statuses and full message logs. 
• Order Page Integration: A WhatsApp Messages tab on the order details page allows admin users to view all messages sent for each order. 
• No Code Changes Needed: Easily configure the extension through the Admin Panel without touching a single line of code. 

Features Breakdown:

• WhatsApp API Setup: Configure the API endpoint and authentication token for your WhatsApp Business provider. 
• Message Templates Management: Create default and status-specific message templates for each order status. Customize each message to suit your store’s tone and branding. 
• Log Cleanup Settings: Define how long logs should be retained and set up automated cleanup to ensure your database stays optimized. 
• Admin Permissions: Fine-tune who has access to the extension’s configuration, message logs, and order details page via role-based access control. 
• Troubleshooting and Logs: Use the built-in log grid to diagnose issues, check success/failure status, and view raw API responses for better debugging. 

How It Works:

1. Install the Extension: Easily install the extension via the admin panel. 
2. Configure WhatsApp API: Set up your preferred WhatsApp Business API provider by entering the API endpoint URL and authentication token. 
3. Create Message Templates: Customize your WhatsApp messages using placeholders and status-specific templates. 
4. Enable Notifications: Turn on automated WhatsApp notifications for order status updates. 
5. Enable Chat Button: Display a floating WhatsApp button on the frontend for customer queries. 

Why Choose WhatsApp Notifications?

• Enhanced Customer Experience: Keep your customers informed in real-time, improving their shopping experience and reducing customer inquiries. 
• Increased Sales and Engagement: With the floating WhatsApp chat button, you provide an easy way for customers to engage with your business, answering their questions quickly and efficiently. 
• Fully Customizable: Tailor every aspect of the notifications, from the content of the messages to the display of the chat button, without writing any code. 
• Easy Integration with WhatsApp Business API: Whether you’re using Gupshup, WATI, or 360dialog, you can easily integrate the plugin with your chosen WhatsApp Business API provider. 

Support:

For installation or configuration assistance, please contact our support team:

• Email: support@2py.in 
• Support Portal: https://www.2py.in/support/