Email Audit And Log

Email Audit And Log is a powerful extension that captures, logs, and manages every outgoing email sent by your frontend store. It provides administrators with full visibility into transactional and system emails such as order confirmations, invoices, shipments, credit memos, customer notifications, newsletters, and other emails sent via mail transport system.

With this extension, store owners and developers can easily audit email activity, troubleshoot delivery issues, resend emails when necessary, and maintain a complete history of email communication directly inside the admin panel.

This module is especially useful for debugging email issues, verifying transactional email delivery, and maintaining an audit trail for customer communications.

This plugin also display all the emails triggered to customers and orders in frontend to customer admin.

Key Features

Complete Email Logging

The extension captures and logs all outgoing emails sent by System including:

• Order confirmation emails
• Invoice emails
• Shipment emails
• Credit memo emails
• Customer account emails
• Password reset emails
• Newsletter emails
• Any other email sent via email transport system

Each email record includes details such as:

• Recipient email address
• Sender email address
• Email subject
• Email body (plain text and HTML)
• Email type
• Timestamp
• Sent status
• Blocked status

All data is stored in a dedicated database table, ensuring a reliable and searchable email history.

Admin Email Log Grid

A dedicated admin grid allows administrators to view and manage all logged emails.

Admin Path: Reports → 2PY Enterprises Extensions → Logged Emails

The grid provides the following capabilities:

• View email logs with filtering and sorting
• Search emails by recipient, subject, type, or date
• View full email content in a popup window
• Identify whether emails were sent, blocked, or logged
• Resend logged emails directly from the grid

This allows store administrators to quickly verify email delivery and resend messages when necessary.

Resend Emails from Admin

The extension allows administrators to resend previously logged emails directly from the email log grid.

This feature is useful when:

• An email failed to send due to SMTP issues
• A customer claims they did not receive an email
• An admin needs to resend an order or invoice notification

Order Page Email History (Admin)

The extension adds a Sent Emails tab on the admin order view page.

Admin Path: Sales → Orders → View Order → Sent Emails

This tab displays all emails related to that specific order, including:

• Order confirmation
• Invoice email
• Shipment notification
• Credit memo notification

This allows administrators to quickly verify what emails were sent for a particular order without navigating to the main email log grid.

Customer Order Email Visibility

Customers can also view email communication related to their order.

When enabled, the extension displays a Sent Emails section on:

• Customer order view page
• Guest order tracking page

This feature increases transparency and allows customers to verify which emails were sent for their order.

Email Blacklist

The extension allows administrators to define a list of email addresses that should not receive emails.

Example use cases:

• Prevent emails from being sent to internal testing accounts
• Avoid sending emails to staging or development recipients
• Block specific addresses while still logging the email activity

Blacklisted emails will not be sent, but they will still be logged for auditing purposes.

Developer Mode (Log Only)

Developer mode allows to log emails without actually sending them.

This feature is ideal for:

• Development environments
• Staging environments
• QA testing

Emails are stored in the log but are not delivered via SMTP.

Status Comment History

The extension can automatically add comments to entities when their related emails are sent.

Supported entities include:

• Orders
• Invoices
• Shipments
• Credit memos

These comments provide an additional audit trail within built-in order history.

Automatic Log Cleanup

The module includes a scheduled cron job that automatically removes old email logs.

Administrators can configure how many days of email history should be retained. This helps maintain database performance while preserving relevant email records.

Automatic Resend of Failed Emails

A scheduled cron job can automatically attempt to resend emails that were logged but not sent.

This can occur when:

• Developer mode was enabled
• SMTP temporarily failed
• Email delivery was interrupted

The cron process checks for failed emails and retries sending them periodically.

Flexible Configuration

All features are controlled through configuration settings.

Admin Path: Stores → Configuration → 2PY Enterprises Extensions → Email Audit And Log

Main configuration options include:

• Enable module completely
• Enable email logging
• Enable admin order email tab
• Enable customer order email section
• Add status comment history
• Developer mode (log only)
• Blacklist email addresses
• Automatic log cleanup
• Resend failed emails via cron

Benefits

• Debug email delivery issues quickly
• Maintain a full audit trail of customer communication
• Verify transactional email delivery
• Improve customer support workflows
• Prevent accidental email delivery in staging environments
• Resend important emails without manual template triggers

Magento Compatibility

• Magento Open Source 2.4.x
• Adobe Commerce 2.4.x

System Requirements

• Magento 2.4.x
• PHP 8.1 or higher