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    Powered by Adobe Commerce 2.4.8-p1

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    Salesforce Sales Cloud CRM Integration

    by TechNWeb Team
    Adobe Bronze Solution Partner
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    This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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    Overview

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    Connect Adobe Commerce (Magento) with Salesforce Sales and Service Clouds to automatically sync customers, orders, and product data. Built for scale, this integration eliminates manual entry, improves data accuracy, and gives your sales, service, and marketing teams the real-time insights they need, all within Salesforce. Quick to deploy and flexible enough for both B2B and B2C, it's designed to grow with your business.

    Unlike point-to-point connectors that limit growth, this integration offers advanced features such as field-level mapping, duplicate record management, abandoned cart syncing, and support for multi-website and multi-currency environments. Your teams gain full visibility into customer activity, enabling more personalized engagement, faster support, and smarter sales decisions.

    This extension can be launched in hours, not weeks, so your business can start realizing value fast. With real-time bi-directional syncs and full compatibility with both standard and custom fields, it’s the most comprehensive way to align your Adobe Commerce storefront with Salesforce’s powerful Sales and Service Clouds (bi-directional connectivity is available through our paid version).

    Note: A Magento 2.x extensions are required and included with your subscription. Compatible with Salesforce Sales Cloud and Service Cloud.

    Important: This extension is a trial that allows you to synchronize customer data only. A complete integration is available for a subscription separately.

    Key Features:

    • Real-Time Sync: Keep customer, product, and order data up to date in both Adobe Commerce and Salesforce automatically using RabbitMQ or CRON.
    • Salesforce-Native Integration: Use native Salesforce objects like Leads, Accounts, Contacts, Opportunities, Products, Orders, and PriceBooks for clean, actionable data.
    • Bi-Directional Data Flows: Configure one-way or two-way syncs based on your workflows. Use Adobe Commerce or Salesforce as the system of record.
    • Abandoned Cart & Quote Tracking: Capture and act on abandoned carts and quotes directly within Salesforce to re-engage customers and close more sales.
    • Support for B2B and B2C: Adaptable to your sales model, including support for Person Accounts, Contacts, and B2B account hierarchies.
    • Multi-Website & Multi-Currency Support: Sync data across Adobe Commerce storefronts operating in different currencies or regions with full accuracy.
    • Custom Field Mapping: Map custom fields between platforms with precision. Maintain control over what data is synced and how.
    • Duplicate Record Prevention: Identify and merge duplicates to ensure clean, trustworthy CRM data.
    • Scalable Infrastructure: Built to handle large data volumes and enterprise configurations. Sync millions of records without performance issues.
    • Fast Deployment: Get started in hours, not weeks. Most customers complete setup and go live within a day.
    • Enhanced Customer View: Give your sales and support teams the full picture—past purchases, active quotes, open issues—all in one place.
    • Dedicated Support & Maintenance: Ongoing updates, support documentation, and access to our integration specialists ensure success long-term.

    Common Use Cases:

    • Sales reps use Salesforce to view complete purchase history, quotes, and abandoned carts from Adobe Commerce customers to personalize outreach and close deals faster.
    • Support agents access customer order data within Salesforce Service Cloud to quickly resolve issues, process returns, or issue refunds.
    • Marketing teams segment customers based on purchase behavior and sync audiences to marketing automation platforms using Salesforce Campaigns.
    • Executives and RevOps teams use accurate, consolidated CRM data to inform forecasting, track pipeline performance, and plan inventory.

    System Requirements:

    • Adobe Commerce (Magento) 2.3+
    • Salesforce Sales Cloud and/or Service Cloud (Lightning or Classic)
    • Bulk-API access enabled

    Support & Pricing:

    • Pricing: Request a Quote for pricing options based on your volume.
    • Support: Includes onboarding assistance, documentation, and access to expert support for implementation and troubleshooting.
    • Customizations: We can work with custom data, business processes to achieve a desired outcome.

    Ready to elevate your commerce experience?

    Get started today.

    Technical Specifications

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    Seller profile

    TechNWeb Team

    Seller contact

    E-mail

    Integrator

    Salesforce

    Current Version

    2.10.80

    Adobe Commerce platform compatibility

    Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)

    Adobe Commerce (on-prem): 2.4 (current), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

    Magento Open Source: 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

    Type

    Stable Build

    Updated

    27 May, 2025

    Categories

    Extensions, Marketing, CRM

    Documentation

    Reference Manuals

    Installation Guides

    User Guides

    License Type

    GNU General Public License 3.0 (GPL-3.0)

    Policy

    Privacy Policy

    Quality Report

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    Installation & Varnish Tests

    Passed

    Coding Standard

    Passed

    Plagiarism Check

    Passed

    Malware Check

    Passed

    Marketing Review

    Passed

    Manual Testing

    Passed

    All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

    Release Notes

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    2.10.80:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Updated to support the latest version of Magento 2.4.x

    2.8.21:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.19:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.18:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.17:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.16:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.14:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.13:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.12:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.11:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.9:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.8:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.7:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.6:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.5:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.8.4:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.90:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.89:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.88:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.86:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.85:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.84:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.83:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.80:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.78:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.77:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.76:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.74:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.73:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.72:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.71:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.70:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.69:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.68:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.67:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.66:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.65:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.64:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.58:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.7.48:

    • Compatible with Adobe Commerce (cloud) : 2.3
    • Compatible with Adobe Commerce (on-prem) : 2.3
    • Compatible with Magento Open Source : 2.3
    • Stability: Stable Build
    • Description:

      Please see release notes on https://visit.powersync.biz/3ApXyZJ

    2.6.16:

    • Compatible with Adobe Commerce (cloud) : 2.3
    • Compatible with Adobe Commerce (on-prem) : 2.3
    • Compatible with Magento Open Source : 2.3
    • Stability: Stable Build
    • Description:

      * Added support for Magento 2.3.3.
      * A more granular synchronization process with an architecture that allows merchants to handle interruption of service (especially if issues happen midway through the synchronization process because the process can pick up where it left off rather than manually restarting the transaction).
      * The new configuration allows you to specify the Lead behavior upon conversion.
      * Ability to test the Salesforce connection without needing to save the configuration first.
      * Several UX improvements to the Synchronization Queue.
      * Exposed additional timestamps in the Magento Admin panel for various CRON jobs related to the integration.
      * Salesforce API version for bulk processing now automatically extracted from the WSDL file.
      * Ability to set integration mappings unique to each website in the Magento platform.
      * Migrated installation scripts to use to the declarative schema.
      * Exposed product options as an available mapping item.
      * Added major optimizations for the dependency builder logic (which prepares records before they synchronize with Salesforce).
      * Overhauled bulk sync process that allows the system to detect record changes for upstream dependencies (eg. customer sync during the order synchronization process).
      * Synchronization is skipped if no changes are found, accelerating the sync process by 30-40% on average (The optimization was applied to the following objects: Website and Customers).
      * Added additional caching for object mappings to further accelerate the sync process.
      * Rebuilt Add to Queue flow better supports large-volume transactions.

    2.4.20:

    • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
    • Compatible with Magento Open Source : 2.2 2.3
    • Stability: Stable Build
    • Description:

      Code optimization for the paid version and further performance enhancements

    2.3.10:

    • Compatible with Adobe Commerce (on-prem) : 2.2
    • Compatible with Magento Open Source : 2.2
    • Stability: Stable Build
    • Description:

      Updated to use the latest version of the marketing extension

    2.3.9:

    • Compatible with Adobe Commerce (on-prem) : 2.2
    • Compatible with Magento Open Source : 2.2
    • Stability: Stable Build
    • Description:

      Updated marketing extension

    2.3.8:

    • Compatible with Adobe Commerce (on-prem) : 2.2
    • Compatible with Magento Open Source : 2.2
    • Stability: Stable Build
    • Description:

      * UX improvements for first-time users, added documentation links to the configuration page to ease the on-boarding process.
      * Added the ability to filter out one or multiple order statuses from the synchronization process.

    2.3.5:

    • Compatible with Adobe Commerce (on-prem) : 2.2
    • Compatible with Magento Open Source : 2.2
    • Stability: Stable Build
    • Description:

      Code optimization and a few bug fixes

    2.3.1:

    • Compatible with Adobe Commerce (on-prem) : 2.1 2.2
    • Compatible with Magento Open Source : 2.1 2.2
    • Stability: Stable Build
    • Description:

      Magento 2.2 support

    2.0.0:

    • Compatible with Magento Open Source : 2.0 2.1
    • Stability: Stable Build
    • Description:

      * Syncronize Magento customers with Salesforce CRM
      * Real-time synchronization capability

    Support

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    The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

    Contact Vendor

    Q & A

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