Overview
Back to topFor Magento online businesses, nothing is more detrimental than failed payments. Not only do they disrupt transactions and irritate customers, but they also pose the risk of permanently losing valuable customers. In fact, studies show that up to 62% of shoppers who encounter payment failures will never return to the website for another attempt. That's why our Retry Payment extension for Magento 2 was developed - to provide a solution that prevents failed payments and ensures a smooth checkout process.
Key Features That Make A Difference
Our Retry Payment for Magento 2 extension equips your online store with the necessary tools to tackle payment failures effectively. By streamlining the process of handling failed payments, this extension enables you to boost successful order placements, resulting in higher sales and revenue.
- Instant Retry: With our extension, you can quickly initiate a payment retry right after the first failed attempt with a simple click on the "Pay Again" button. This feature ensures a seamless and immediate recovery process for failed payments, preventing customers from abandoning their orders.
- Flexible Payment Method Selection: Our extension allows customers to reselect their preferred payment method without starting the entire checkout process again. This flexibility empowers customers to choose an alternative payment option, increasing the likelihood of successful order placement and ensuring a smooth shopping experience.
- Change Payment Method After Order Placement: In scenarios where customers wish to switch their selected payment method after successfully placing an order (such as shifting from Cash on Delivery to credit card payment), our Retry Payment module simplifies the process. Customers can easily update their chosen payment method on the submitted order, providing them with the convenience they desire.
How It Works
Case 1: Failed Payment Attempts
When a payment fails, Magento typically presents an empty cart page, which can deter customers from proceeding. Recognizing this potential loss, our plugin replaces that page with a "Pay Again" page, encouraging customers to retry their payment immediately. This ensures that the store recovers as many failed payments as possible while enhancing the overall customer experience by providing flexibility in updating payment methods.
Case 2: Offline to Online Payment
In scenarios where buyers wish to change their payment option after placing an order (e.g., transitioning from COD to online payment), the process in default Magento can be cumbersome for customers. However, our Retry Payment module simplifies and streamlines the process by implementing payment retries, making it easier than ever to alter the payment method on a submitted order.
Security
It's important to note that this extension does not introduce any new payment methods or payment gateways. As a result, it is completely unrelated to the process by which customers enter their data and how it is handled. The primary purpose of this extension is to assist customers in making payments using the existing setup of payment gateways and methods available on the website. Its focus is on facilitating the payment process rather than modifying or affecting the security of customer data or transaction handling.
Resources
DEMO: Get a firsthand experience of the useful features of our Retry Payment extension by trying our demo.
DOCUMENTATION: Unlock the full potential of our extension with comprehensive documentation that guides you through its features and functionality.
SUPPORT: Our dedicated support team is ready to assist you every step of the way, ensuring a smooth implementation and resolving any queries or issues you may encounter.
Choose our Retry Payment Extension for Magento 2 and ensure seamless transactions, recover failed payments, and delight your customers with a smoother checkout experience. Elevate your online store's success and boost your revenue today!
Technical Specifications
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Current Version
1.1.1
Adobe Commerce platform compatibility
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
07 August, 2024
Categories
Extensions, Payments & Security, Checkout Enhancements
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.1.1:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
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Description:
- Fix issue on page order history old version ( v2.4.6-p6 or older)
1.0.4:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
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Description:
Bug fixes and improvements
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
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