Survey Checkout

Wish to collect valuable feedback from your customers while they make checkouts on your Magento store? This valuable information is crucial for every business as it lets them comprehensively understand customer demand. Magento by default doesn’t allow you to put any survey on your store and this results in the loss of necessary data for store owners.

Introducing a one-stop destination for all your questionnaire needs- the Survey Checkout extension created by Tech9logy Creators. This robust extension enables the admin to add a survey to the checkout page which helps in gaining valuable insights about customer experience and products listed on your Magento store. Customers can choose their answers to the questionnaire by clicking on the drop-down menu below the question.

Key Features

1. Display Relevant Survey on the Checkout Page
2. Provide customers with the necessary options to choose from.
3. Enable the “other value” option to let customers enter their exact answer
4. Derive valuable insights from your customers to address their demands.
5. Flexible survey settings
6. Enhance Customer Experience

Possibilities of customization:

Want to buy and customize this extension? We can customize it according to your needs as an individual solution. Here are some customization suggestions you can consider for this extension-

• Add multiple surveys or survey types to your store’s checkout.
• Fully responsive questionnaire for both desktop and mobile screens.
• Deliver Email Notifications regarding surveys to your customers
• Admin can get Reporting & Analytics on different surveys running on their store.
• Add the survey to multiple pages on your store.

Exclusive Features:

Custom Surveys: 

The extension allows the admin to create custom surveys/questionnaires that can be added to the checkout page of the Magento store. This feature enables you to collect valuable feedback and insights directly from your customers.

Enhanced Customer Insights: 

By integrating surveys into the checkout process, the extension helps you gain a comprehensive understanding of customer demands, preferences, and experiences. This valuable information can be used to optimize your products, services, and overall customer experience.

Seamless Integration: 

The extension seamlessly integrates with your Magento store, ensuring a smooth checkout experience for your customers. The survey appears as a drop-down menu below the question, making it easy for customers to select their answers while completing their purchase.

Data Collection: 

The Survey Checkout extension enables you to gather essential data that is otherwise not available in the default Magento setup. By collecting feedback and opinions from customers at the checkout stage, you can obtain a deeper understanding of their needs and expectations, and more can also customize by the Tech9logy development team.

Actionable Insights: 

With the insights gathered through the surveys, you can make informed decisions to enhance your products, services, and overall business strategies. By understanding your customers' preferences, you can tailor your offerings to meet their expectations, resulting in improved customer satisfaction and increased sales.

For more features:

You can submit a quote on  mail us at support ticket.

Specifications

Enhance the customer experience of your Magento store by making changes as per the customer's demands. Improve your store presence and offer products with high market demand. Bring the best out of your store by implementing the suggestions of your customers. Admin can create a poll for customers to get comprehensive information about their store & products.

Visit Live Demo:

BackEnd Demo (You'll be redirected to the login page, pick "Survey Checkout" from the username dropdown you wish to open and you will be automatically logged in.)

FrontEnd Demo (The changes you make in the BackEnd will be displayed on the FrontEnd of your Magento 2 store.)

FAQs 

Ques: What is Survey Checkout Extension?

Ans: Survey Checkout Extension is a magnificent tool developed by Tech9logy Store which enables the admin to upload a survey or questionnaire to their Magento store which the visitors or customers can answer.

Ques: How can I edit the question on the survey form?

Ans: You can edit the question and the answer choices from the comprehensive backend provided with our extension.

Ques: I want to add more than one question to the survey. Can I do that?

Ans: Yes, our robust extension allows you to add multiple questions to the survey to ensure you get comprehensive details about user experience.

Ques: Why should I add the “Others” option to the survey answers?

Ans: The Admin can't add the exact answer of customers to the poll. Here, it becomes necessary to add the “Others'' option so that the user can add the exact answer as per their preferences.