Tawk.to Live Chat Widget

tawk.to is a business communications platform that offers live chat, which can be added to your Magento site for free. It’s easy to set up, and packed with features such as AI Agents, Knowledge Base, Ticketing, Omnichannel integrations, and more, to enhance your customer experience.

Benefits

24/7 support
Provide personalized real-time customer support via live chat and emails all day, all year long.

All your customer conversations in one place

Add live chat to multiple websites and manage all customer conversations across multiple channels from one central dashboard.

Customizable chat widget

Tailor your chat widget with customizable design options to match your brand. 

Flexible visibility settings

Control when and where your chat widget appears on your site with flexible visibility settings. 

AI-powered features

Empower your agents with features such as Smart Reply and AI Commands, or set up AI Agents to answer conversations autonomously, or alongside your team using the AI Assist add-on.

Enhance support, increase conversions

Use powerful tools to monitor chats, swiftly resolve customers’ issues, and boost conversions. Gain insights on customer behavior and satisfaction with comprehensive reports. 

You’re always connected to your customers

With the free tawk.to mobile app, your support is always within reach, wherever you are. 

Features:

• Widget selection: If you have multiple tawk.to properties, you can choose a specific widget for your Magento site.
• Visibility options: You can set the widget to appear on all/none of your site’s pages or specific pages only.
• Visitor recognition: If your visitors are logged in, their name and email will be automatically populated.

Account & pricing:

You’ll need a tawk.to account. Sign up for free here: https://dashboard.tawk.to/signup

Installation:

Follow this guide to install the tawk.to live chat app for Magento:

https://www.tawk.to/knowledgebase/plugins-and-modules/magento-2-integration/

Support:

• Visit our Help Center at https://help.tawk.to
• Chat with us at https://tawk.to
• Email us at support@tawk.to

Over 10 million businesses rely on tawk.to to provide 24/7 support to their customers worldwide. Get tawk.to and start delighting your customers today.