WhatsApp Notification

WhatsApp notification extension for Magento2 is an advanced method to carry Order updates to the customer. The tool helps the business store to stand no chance of getting ignored by offering various order updates SMS alert in the form of Whatsapp notification. WhatsApp is a free and user-friendly tool, thus it has gained so much reputation with more the 1.6 billion users globally.

It is the best tool for notifying important store events like order, invoice, shipment, new registration, and credit memo to the customer. The extension also allows admin to get newly registered customer notification on the WhatsApp number. As of SMS has restriction over messages per day and chargeable packages, emails have a high risk of getting ignored, WhatsApp is the tool that completely covers the need of the business unit. 

Accounting & Pricing:

To send free WhatsApp notifications and buy credits, admin is required to register for a free Twilio account. As per business requirements, you can choose various pricing plans provided by Twilio. Additionally, Customers must have WhatApp account registered and good internet connection to receive notifications on time. Customers can download WhatsApp for FREE from Google Play Store or Apple App Store. 

How Does It Work?

The extension uses the customer's contact details and WhatsApp account to directly send order updates notification. The alert module supports various store events like new order placement, invoice, shipment, credit memo, customer registration, contact inquiry, etc. It also allows admin to receive new customer joining notification on WhatsApp with contact details. 

The extension is compatible with TwilioWhatsApp API to send order notifications to customers. Admin can easily configure and manage various SMS alert notification content from the admin panel. The extension provides default templates for each event that can be easily attached and send to the customer. The extension makes it simple to inject different dynamic variables from order, customer, ordered item, contact field in the SMS template.

Features

• Admin can use default or personalized template for SMS alert content.
• Instant and direct alert notification for store events like New Orders, invoice, Credit memo(Refund Order), customer registration, a contact inquiry, shipment, etc. on customer's WhatsApp account. 
• Admin gets new customer joining notification along with the information mentioned by the customer.
• Customized template for each event individually.
• Admin can Customize the SMS notification alert form the admin panel.
• Supports dynamic variables for template management.
• Enable/disable the option to personalize SMS alert notification.