Overview
Back to topIn the current world of E-commerce, attending queries instantly increases the conversion rate and builds visitor's trust in the brand. As WhatsApp has become an important application for communication, SetuBridge has come up with a feature-rich and easy communicating WhatsApp chat connect extension for Magento 2. With WhatsApp being available in large numbers, the extension serves to add WhatsApp Business Chat to the online store or website. It connects visitors directly to WhatsApp from the online store with a single click providing the experience of live and easy communication. No visitor is required to connect any other communicating Application or website.
The extension serves to provide a personalized experience by one on one conversion similar to an offline store. Admin gets the chance to convince the visitor by satisfying every query and also provide information about the similar products from the online store. The admin can customize greeting chat icon, theme color, default message and position at the backend. The Icon can be shown on desktop or mobile or both can be configured by the admin. The default greeting message can be set by admin to start the conversion at first. It has a built-in auto user-agent detection which performs a function to open WhatsApp mobile or web. It adds a feature for visitors to add more texts for a query, feedback or any information of the product within a pop-up to the admin.
Account & Pricing:
This WhatsApp extension requires a WhatsApp account and for WhatsApp to be installed. If you do not have an account, you can get it from your phone store or download it here. The WhatsApp account is necessary to be able to chat and make use of this extension. WhatsApp download service is free at this moment.
Features:
- It provides live and easy chat support experiences for visitors.
- The extension allows visitors to chat directly on WhatsApp.
- The default message can be customized to start the chat with the customer.
- Admin can configure the display of the WhatsApp connect button on desktop, mobile or both.
- The position of the WhatsApp widget can be set on a virtual screen as per the pre-configured style or by setting its own custom position by using drag and drop panel at the backend by admin.
- It adds a feature to add more text about a query, feedback or any information of the product within a pop-up.
- Greeting icon, theme color and message can be customized as per admin's choice.
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.0.2
Adobe Commerce platform compatibility
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
05 June, 2024
Categories
Extensions, Marketing, Marketing Automation
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.2:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
+ Magento 2.4.X Compatible
1.0.1:
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
+ Unique chat style Whatsapp widget styling
+ Allow profile picture upload for operator
+ Allow customizing popup widget appearance
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor