Conversational AI Agent

Turn more visitors into customers with AI-powered conversations, lead generation, customer support, and analytics.

Serviceform helps Adobe Commerce merchants increase conversions by engaging visitors at the right moment with intelligent chat, AI agents, lead capture tools, and personalized customer journeys.

Whether customers need help finding products, answering questions, or connecting with your sales team, Serviceform helps you provide instant assistance while collecting valuable leads and customer insights.

Increase Conversions with AI

Deploy an AI-powered shopping assistant that understands your products, answers customer questions, and helps shoppers find exactly what they are looking for.

Serviceform can recommend products, guide customers through their buying journey, and provide instant responses 24/7.

AI Product Recommendations

Help shoppers discover the right products instantly.

Serviceform's AI understands your product catalog and can provide personalized product recommendations directly inside the chat experience. Customers can search naturally and receive relevant suggestions without leaving the conversation.

24/7 AI Customer Support

Provide instant support around the clock.

Answer frequently asked questions, guide customers through purchases, and assist visitors even when your team is offline.

No-Code AI Agent Builder

Build and customize AI agents without technical expertise.

Create conversational experiences, customize branding, configure workflows, and launch AI-powered assistants in minutes.

Generate More Leads

Convert anonymous visitors into qualified leads.

Use conversational forms, welcome messages, chat widgets, and automated engagement flows to capture contact information and identify high-intent visitors.

Smart Lead Capture

• Interactive chat widgets 
• Lead generation forms 
• Automated qualification flows 
• Sales team routing 
• Live agent handover 

Built for E-Commerce

Serviceform is designed specifically for online stores.

Track visitor interactions, measure engagement, and understand which tools generate the highest number of leads and conversions.

Analytics & Insights

Monitor:

• Visitor interactions 
• Lead generation performance 
• Conversion rates 
• Customer engagement 
• Campaign effectiveness 
• AI assistant performance 

Fully Customizable

Match your store's branding and customer experience.

Customize:

• Widget appearance 
• Colors and styling 
• Welcome messages 
• Conversation flows 
• AI responses 
• Lead capture journeys 

Easy Adobe Commerce Integration

Install Serviceform directly into Adobe Commerce and start engaging visitors in minutes.

No theme modifications required.

Key Features

• AI Shopping Assistant 
• AI Product Recommendations 
• AI Customer Support 
• Lead Generation Widgets 
• Conversational Forms 
• Live Chat 
• Visitor Analytics 
• Conversion Tracking 
• Multi-store Support 
• No-Code Builder 
• Custom Branding 
• Adobe Commerce Compatible 

Why Serviceform?

Serviceform combines AI, lead generation, customer communication, and analytics into a single platform designed to help online stores generate more leads, improve customer experience, and increase sales.

Turn more visitors into conversations.
Turn more conversations into customers.