FAQ

A FAQ (Frequently Asked Questions) page that is well written and organized is as important as a Home Page or CMS pages. People often visit the FAQ page after the Home page. To create an efficient and creative knowledge-based FAQ page regarding the doubts and information explaining your website or products, add our FAQ extension to your website and give your visitors a quick overview of your products or services answering their most common questions.

Time is money in business, save your time by creating a FAQ page with answers regarding all questions for all the CMS pages, for example, pricing, terms & conditions, return policy, shipping policy, etc. Include the Rootways FAQ extension for Magento 2 with more features rather than just listing out the questions and the answers. We have developed the FAQ extension with the AJAX technology which saves loading time to display the Q&A. FAQ even gets displayed without loading the whole page. Users will even be able to search the questions by just entering the search term. FAQs are listed in an expandable –collapsible manner saving page space and including more FAQs with pagination features to well organize the FAQ.

Don't worry about your site speed, Rootways FAQ extension for Magento 2 will not affect it.

Feature List

• Dedicated FAQ page with category-wise FAQ listing.
• Show FAQs directly on product detail pages.
• Display product-specific FAQs using rules and conditions.
• Share FAQs across multiple products and categories.
• Rich text editor for detailed answers. It can support HTML, text, images, links, etc.
• Fully customizable and mobile-friendly layout.
• Support for multiple websites and store views.
• Enable/disable FAQ and FAQ categories with one click.
• Group FAQs by category, including “Most Asked Questions”
• Keyword search across FAQ questions and answers
• Control how many FAQs appear per page.
• AJAX-based search and category filtering (no page reload)
• Easy to install, configure, and manage via the admin panel

Demos

Front-End  |  Back-End 

Features Details

Dedicated FAQ Page

Display all FAQs on one page. You can also decide the URL of the FAQ page from the admin. Create a centralized FAQ page where users can easily browse questions organized into relevant categories for quick answers.

Categorical FAQ Listing

Organize FAQs into categories so users can quickly find answers related to a specific category or service. Visitors can browse all questions within a category simply by clicking the category name, making navigation intuitive and improving the overall user experience.

Product FAQ

Add FAQs to individual product pages to answer common customer questions right where they shop.

Product-Specific FAQs by Rules

Display FAQs based on rules and conditions. Set conditions to show specific FAQs only on selected products, ensuring content is relevant and targeted.

Share FAQs Across Products & Categories

Reuse FAQ entries across multiple products or categories. Avoid duplication by linking the same FAQ to multiple products or categories when applicable.

Store Views & Website Based FAQ

Is your store/website multi-regional and do you want to display some FAQ for a particular region or country only? We have this unique feature included in our FAQ extension. Just set the store view in the drop-down and your users will be able to view only FAQs of the particularly selected store location.

Compatible With Multi-Language

If you have an online store, or a website serving customers all over the world, then you can optimize your online store or service or a website in multiple languages converting your visitors into customers. Rootways presents FAQ extension in multiple languages for your FAQ page. With Rootways FAQ extension reach your customers worldwide with their preferred language, in turn increasing your creditability.

Expandable-Collapsible

Include more Q&A's in your FAQ page as Rootways FAQ extension has an expand/collapse feature. When clicking on any question, the answer automatically displays in a pullout panel. You can add more FAQ as this feature saves space on your FAQ page.

Searchable FAQ

It’s tiresome for users to browse all the FAQ if they are searching for a specific topic. Rootways FAQ has flexible search options for the listed FAQs. Just enter the keywords related to the products or services in the search bar to get the desired results. It displays the searched keywords for both questions and their answers.

Pagination

Prevent your website or store CMS pages from being too long and overwhelming by dividing the long content into different pages by giving pagination. Rootways FAQ extension comes with the pagination feature for arranging FAQ, enabling easy navigation, and increasing user-friendliness for your FAQ page.

Use Of AJAX

Rootways FAQ extension uses AJAX, therefore it is not necessary to refresh your page very often. It increases the response time improving the website performance. It refreshes the user interacted part of the page only. Hence not reloading the whole CMS page.

Decide Number Of FAQs Per Page

Organize your FAQs easily with our FAQ extension. Set the number of FAQs you want to display on each FAQ page. It is simple and easy to set it, just set the value for 'Number of FAQs per page' from the admin panel and the pagination will be implemented according to the added number.

Specify Meta Title, Keyword & Description

Meta tags help to achieve a high rank in search engine queries, increasing the probability of your store or website. Our FAQ extension makes it easy to include the Meta tags such as Page Title, Meta Keywords and Meta Description from the admin panel related to your products or services.

Responsive Design

Rootways FAQ and Product FAQ extension is fully responsive and works perfectly on all devices. Users will have the same experience on any device having any screen size while using your website or store, with our FAQ extension. Our FAQ extension is adaptable to all screen sizes.

Support:

This extension comes with 90 Days free support, lifetime free upgrade, and a 25-day Marketplace return policy.