Overview
Back to topWhatsApp Contact for Magento 2 allows customers to instant contact you via WhatsApp. Have an immediate one-to-one conversation with your store users and provide them with a better user experience.
This module will help the customer for contacting the admin in a better and easy way. The customers can easily quote the product and get a revert on the same.
WhatsApp is a highly recognized messaging app that is widely used for communication. Customers have questions when making specific purchases or ordering a product online. To resolve their queries, they always want to get an immediate response. At such time, to boost the customer experience as well as increase customer trust towards your brand the store owners can provide instant support with the help of social media tools.
Online Shopping does not give customers a chance to examine the product. So, there are many questions in their mind about the products. Also, they may have questions or after-sales queries regarding the use or functionality of your products.
The extension provides a facility to the "Manage WhatsApp Chat Agents" in the grid for the admin to check the list of added chat agents. With the "Add New" button, the admin can add a new chat agent.
This extension also comes with various customization possibilities such as managing colors of chat pop-up, like button color, header background colors. It also allows an admin to configure icon set, change images, top header color, form fields inner color and button color.
Features:
- Backend option to Enable or Disable the WhatsApp Contact.
- Admin can choose one of the WhatsApp Contact button types.
- Admin can change the positions of the icon as per his requirements. He can move the position of the icon from left to right or top to bottom.
- Admin can set customized default chat messages to start WhatsApp chat when someone contacts admin.
- Admin can set customize button hover text, button background color, and icon color to design the button as per your requirement.
- Admin can specify the date range to display the WhatsApp Contact button for the specific time span.
- Admin can choose more than one button animation effect to make it look better.
- Admin can select to allow visitors to close the contact button if they don't need it.
- Admin can set the custom button text for the box button type.
- Admin can set custom information text from the backend is shown when the box button is open.
- Icon button type: Users can click the WhatsApp contact icon to get redirected to the WhatsApp contact number.
- Box button type: Users can click the WhatsApp box button type to view chat agents and select one of them to contact.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.0.5
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
22 June, 2024
Categories
Extensions, Sales, Comparison Shopping Engines
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.5:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible with Open Source (CE) : 2.3.x, 2.4.x
Compatible with Commerce on prem (EE) : 2.3.x, 2.4.x
Compatible with Commerce on Cloud (ECE) : 2.3.x, 2.4.x
Stability: Stable Build
1.0.4:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible with Open Source (CE) : 2.3.x, 2.4.x
Compatible with Commerce on prem (EE) : 2.3.x, 2.4.x
Compatible with Commerce on Cloud (ECE) : 2.3.x, 2.4.x
Stability: Stable Build
1.0.3:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible with Open Source (CE) : 2.2.x, 2.3.x, 2.4.x
Compatible with Commerce on prem (EE) : 2.2.x, 2.3.x, 2.4.x
Compatible with Commerce on Cloud (ECE) : 2.2.x, 2.3.x, 2.4.x
Stability: Stable Build
1.0.2:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible with Open Source (CE) : 2.2, 2.3, 2.4.x
Compatible with Commerce on prem (EE) : 2.2, 2.3, 2.4.x
Compatible with Commerce on Cloud (ECE) : 2.2, 2.3, 2.4.x
Stability: Stable Build
1.0.1:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatible with Open Source (CE) : 2.3, 2.4
Compatible with Commerce on-prem (EE) : 2.3, 2.4
Compatible with Commerce on Cloud (ECE) : 2.3, 2.4
Stability: Stable Build
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor