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    Powered by Adobe Commerce 2.4.7-p4

    rt_cancel_order_logo_240x240.png

    Cancel Order

    by Ravi Technology
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    Overview

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     Customers often want to cancel their orders. In these cases, this extension allows users to cancel their order once they placed it on a website. It is a must have that saves the shipping cost and time of a store owner, it also notifies the store owner whenever a user canceled this order before it shipped. Currently, Magento doesn't allow you to cancel an order from the front end. Admins can only mark them as "canceled" from the backend. This extension allows customers to cancel any pending order and they can also add their comment or reason for the cancellation of that particular order from the website.

    When you use this extension for Magento 2, it will add a "Cancel Order" option in My Account, My order, and Order Details page. If a user wants to cancel an order (only pending order). A notification e-mail will be sent to the admin about the cancellation of an order. Store owners also have the ability to disable the "Cancel Order" button after a particular time of order placed. In configuration setting Store Owner can manage time as per convenient time interval.

     

    Example :

    If you want to disable "Cancel Order" after 2hr of order placement. Then you fill "0:2:0:0" inside the "Time limit for customer order cancellation" in the configuration setting. "0:2:0:0" means "Day:Hour:Minute:Second".

     

     

    Features: 

    • Admin can add a comment on Order Cancellation Pop-up.
    • Admin can easily enable or disable it.
    • Admin can easily disable the "Cancel Order" button after the particular time interval of order placement.
    • Admin will get notification of order cancellation by email.
    • Customers can cancel only pending orders.
    • Cancel Order options available on Recent Orders, Order History, and Order View Page.

    Technical Specifications

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    Seller profile

    Ravi Technology

    Seller contact

    E-mail

    Current Version

    1.0.4

    Adobe Commerce platform compatibility

    Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)

    Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)

    Magento Open Source: 2.4 (current), 2.3 (obsolete)

    Type

    Stable Build

    Updated

    20 July, 2024

    Categories

    Extensions, Sales, Comparison Shopping Engines

    Documentation

    User Guides

    License Type

    Custom License

    Policy

    Privacy Policy

    Quality Report

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    Installation & Varnish Tests

    Passed

    Coding Standard

    Passed

    Plagiarism Check

    Passed

    Malware Check

    Passed

    Marketing Review

    Passed

    Manual Testing

    Passed

    All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

    Release Notes

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    1.0.4:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Compatible with Open Source (CE) : 2.3.x, 2.4.x
      Compatible with Commerce on prem (EE) : 2.3.x, 2.4.x
      Compatible with Commerce on Cloud (ECE) : 2.3.x, 2.4.x
      Stability: Stable Build

    1.0.3:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Compatible with Open Source (CE) : 2.3.x, 2.4.x
      Compatible with Commerce on prem (EE) : 2.3.x, 2.4.x
      Compatible with Commerce on Cloud (ECE) : 2.3.x, 2.4.x
      Stability: Stable Build

    1.0.2:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Compatible with Open Source (CE) : 2.2.x, 2.3.x, 2.4.x
      Compatible with Commerce on prem (EE) : 2.2.x, 2.3.x, 2.4.x
      Compatible with Commerce on Cloud (ECE) : 2.2.x, 2.3.x, 2.4.x
      Stability: Stable Build

    1.0.1:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Compatible with Open Source (CE) : 2.2, 2.3, 2.4.x
      Compatible with Commerce on prem (EE) : 2.2, 2.3, 2.4.x
      Compatible with Commerce on Cloud (ECE) : 2.2, 2.3, 2.4.x
      Stability: Stable Build

    1.0.0:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Compatible with Open Source (CE) : 2.2, 2.3, 2.4
      Compatible with Commerce on prem (EE) : 2.2, 2.3, 2.4
      Compatible with Commerce on Cloud (ECE) : 2.2, 2.3, 2.4
      Stability: Stable Build

    Support

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    The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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