Product Q & A

QBurst is a global product development and consulting company offering cognitive solutions and custom software development services for start-ups, small to mid-sized businesses, and large enterprises. Founded in 2004, the company has a presence in 19 cities across 10 countries and employs 3500+ professionals that include developers, designers, UX engineers, QA specialists, business analysts, system/IT engineers, and data scientists.

The Product Q&A for Magento 2 extension facilitates communication between customers and admins. This extension helps customers know more about the products by allowing them to submit product-related queries on the website. The admin or any other customer can reply to this query. The extension fosters a community of customers with its user-friendly features and moderation tools.

Account and Pricing

There are no additional accounts or fees required to use this extension.

Features

• Question Form: Integrates an input form into product pages. Admins can configure it to accept questions from both registered users and visitors.
• Answer Form: Allows customers to reply to existing questions. Administrators control the response visibility ensuring only relevant answers are displayed.
• Admin Menu: Equips admin team to manage questions and answers. Admins can add responses, approve or reject customer contributions, and share questions and answers across multiple websites.
• Like/Dislike: Allows registered users to upvote or downvote answers.
• Email Notifications: Sends automated email alerts on important events tocustomers and admins.
• Certified Buyer: Adds ‘Certified Buyer’ label to answers from verified buyers.
• Report Abusive Answers: Gives customers the option to report inappropriate or abusive answers.
• My Questions & Answers: Allows customers to view and track their questions and answers.