Reward Points

Boost customer lifetime value and drive significant sales growth with our comprehensive Reward Points extension for Magento 2. This powerful tool allows you to create a highly engaging loyalty system that incentivizes desired customer actions, turning routine interactions into revenue-generating opportunities. Reward shoppers for purchases, registrations, reviews, newsletter sign-ups, and more, encouraging repeat business and building a loyal customer base. The extension offers granular control over point earning and spending, provides customers with full transparency into their rewards, and simplifies program management for your team. 

Move beyond basic incentives and implement a strategic loyalty program designed for measurable results, increased AOV, and enhanced customer retention. For example, grant points for signing up, encouraging faster new customer acquisition. Offer points for newsletter subscriptions to grow your marketing list effortlessly. Incentivize product reviews to build social proof and valuable user-generated content. You can also reward customers based on spending tiers (e.g., points per $X spent) to directly boost Average Order Value (AOV).

Features:

• Flexible & targeted reward points Earning Rules
• Reward diverse customer actions (purchases, reviews, registrations, newsletter subscriptions, customer birthdays, or any custom dates)
• Customizable point spending options
• Seamless point application at checkout
• Transparent customer point balance & history tracking
• Comprehensive admin management suite
• Automated point expiration & balance notifications for customers

Reward Diverse Customer Actions

Create sophisticated rules to precisely define how customers earn points. Reward specific behaviors like:

• Completed orders (based on the total amount spent, specific products, categories, or any other attributes), 
• Registering an account
• Subscribing to newsletters
• Submitting product reviews
• On customers’ birthdays
• Any other custom dates

Setting up rewards for custom dates allows you to run targeted promotions for special events or anniversaries, driving engagement exactly when you need it.

Customizable Point Redemption Options

Maintain full control over the financial aspects of your loyalty program:

• Easily define the conversion rate between points and currency.
• Set minimum required point balances for redemption and establish maximum points usable per order. 
• Configure whether points can cover tax and shipping costs, allowing you to tailor the program precisely to your budget and promotional strategy. 
• You can also set default expiration periods for earned points.

Seamless Point Application at Checkout

Ensure a smooth and intuitive redemption experience for your customers. Shoppers can easily view their available points and apply them as a discount directly on the cart and checkout pages. 

Configure points to be applied automatically for maximum convenience, or allow customers the flexibility to manually enter the specific amount of points they wish to redeem per order. 

Admins also retain the ability to manually apply points when creating orders via the Magento backend.

Transparent Customer Point Balance & History Tracking

A dedicated section within the customer account dashboard clearly displays the current points balance. Users can easily access detailed transaction histories, viewing exactly how and when they earned points, as well as their redemption history. This transparency encourages customers to track their progress and motivates further interaction with your store.

Comprehensive Admin Management

Effortlessly oversee every aspect of your reward points program through a centralized and intuitive admin panel:

• Monitor overall program activity via the detailed Transaction History grid
• Track individual customer balances, 
• Manually add or deduct points from specific accounts when needed (e.g., for customer service resolutions or special promotions). 

Manage all Earning and Spending rules from one convenient location, saving administrative time and enabling easy optimization of your loyalty strategy.

Automated Point Expiration & Balance Notifications

Configure automatic email notifications to alert customers about their current balance updates and, crucially, warn them about points nearing their expiration date. This creates a sense of urgency, prompts customers to return and spend their points (often leading to additional purchases), and helps manage program liability effectively.

Plumrocket Support

All Plumrocket Extensions for Magento include free technical support within the first 3 months of product ownership for Magento Open Source Edition (CE) and 6 months of product ownership for Magento Commerce Edition (EE).

 You can contact our technical support on the contact us page. 

Live Demo

Front-End Demo   |   Back-End Demo

Documentation

Check out the Reward Points documentation: learn how to install, update, and configure the extension, as well as discover other useful guides.