Paydibs Payment Gateway

Paydibs is a Malaysian payment services provider regulated by Bank Negara Malaysia. Paydibs provides secure payment solutions that help businesses accept FPX online banking, cards, eWallets, DuitNow QR, Buy Now Pay Later, and other digital payment methods. Paydibs is PCI DSS certified and operates the hosted payment screens, transaction processing, and settlement services according to its merchant agreements and compliance programme.

Paydibs Payment Gateway for Magento connects Magento Open Source and Adobe Commerce 2.4.x stores to Paydibs through a secure hosted redirect flow. Customers select Paydibs during checkout, complete payment on a Paydibs-hosted payment page, and return to the merchant’s store. Paydibs also sends a server-to-server notification so the extension can update the Magento order automatically.

Account & Pricing

A separate Paydibs merchant account is required to use this extension for Magento.

The account is not created during extension installation. Installing the extension only adds the Paydibs payment integration to the merchant’s Magento store. Merchants must complete Paydibs onboarding separately and obtain valid merchant credentials before processing live transactions.

To register or begin merchant onboarding, visit https://paydibs.com or contact support@paydibs.com.

Additional payment-processing fees may apply. Pricing, transaction fees, settlement terms, and other commercial conditions are defined by the merchant’s agreement with Paydibs. The extension itself does not add a separate per-order surcharge.

Paydibs does not currently publish a universal pricing schedule because pricing may depend on the merchant’s business requirements and selected payment methods. Contact support@paydibs.com for account setup and pricing information.

Features

• Quick and easy integration with Magento Open Source and Adobe Commerce
• Multiple payment methods available through one integration
• Secure Paydibs-hosted checkout experience
• Test and production environment support
• Automatic payment confirmation and order-status updates
• Signed customer-return handling
• Server-to-server payment notification support
• Mobile-friendly payment experience
• Paydibs transaction details available within Magento orders
• Configurable payment method title and display order
• Optional diagnostic logging
• Optional cart restoration following unsuccessful payments
• Optional follow-up checks for pending payments
• Configuration through Magento Admin
• No card-number or CVV fields added to Magento checkout by the extension

Supported Payment Methods

Available payment methods depend on the merchant’s Paydibs account, agreement, region, and configuration. Supported methods may include:

• FPX online banking
• FPX B2B corporate online banking
• Visa, Mastercard, and UnionPay cards
• DuitNow QR
• Malaysian eWallets, including Touch ’n Go eWallet, Boost, GrabPay, and MCash
• Buy Now Pay Later services, including AhaPay, Atome, Grab PayLater, and SPayLater
• Cross-border payment channels, including Alipay+ and PayNow
• Other payment methods made available by Paydibs

Payment Flow

1. The customer adds products to the cart and proceeds to checkout.
2. The customer selects Paydibs as the payment method.
3. The extension securely redirects the customer to the Paydibs-hosted payment page.
4. The customer selects an available payment method and completes payment.
5. Paydibs returns the customer to the Magento store.
6. Paydibs sends a server-to-server payment notification.
7. The extension updates the Magento order using the verified payment result.

Configuration

Merchants can configure the extension under:

Stores > Configuration > Sales > Payment Methods > Paydibs Payment Gateway

Administrators can:

• Enable or disable Paydibs
• Select the testing or production environment
• Enter the Paydibs merchant ID and credentials
• Set the payment method title and display order
• Enable diagnostic logging
• Restore the customer’s cart after an unsuccessful payment
• Configure optional pending-payment follow-up
• Review Paydibs transaction information on Magento orders

Security

Integration Method

This extension uses a full-page hosted redirect integration. Customers leave the Magento storefront temporarily and complete payment on a secure payment page operated by Paydibs. After payment, customers are returned to the merchant’s store.

The extension also supports server-to-server payment notifications. These notifications allow Paydibs to communicate the payment result to the Magento store independently of the customer’s browser return.

Payment Data Entry

Customers do not enter card numbers, CVV values, online banking credentials, or other sensitive payment credentials into fields hosted by this extension on the Magento server.

Sensitive payment information is entered on the Paydibs-hosted payment page and processed within the Paydibs payment environment.

Data Stored in Magento

The extension does not store full card numbers, CVV values, magnetic-stripe data, online banking passwords, or other sensitive authentication data on the Magento server.

Magento stores the ordinary customer and order information required to operate the store. The extension may also store limited payment metadata required for order management and reconciliation, including transaction identifiers, payment statuses, response codes, and related Paydibs reference information.

PCI DSS and SAQ

Paydibs is PCI DSS certified.

Because this extension uses a full-page redirect and payment-card information is entered only on the Paydibs-hosted payment page, the integration is designed to support SAQ A eligibility.

A merchant’s final PCI DSS scope and SAQ eligibility depend on the merchant’s complete environment, including hosting, administrative access, other installed extensions, business processes, and any additional payment channels. Merchants should confirm their applicable SAQ and compliance obligations with their acquiring bank or PCI Qualified Security Assessor.

Requirements

• Magento Open Source or Adobe Commerce 2.4.x
• Active Paydibs merchant account
• Valid Paydibs merchant credentials
• HTTPS enabled for the storefront and checkout
• Magento cron configured when pending-payment checks are enabled