LexisNexis® Emailage® for Fraud Prevention

LexisNexis® Emailage® reduces fraudulent chargebacks and increases approval rates using consumer email intelligence as a more reliable risk signal. LexisNexis® Emailage® reimagines fraud detection for ecommerce merchants, providing a clearer view of the customer behind the transaction via a patented, proprietary analytic approach that unites traditional data, digital data and dynamic fraud signals. When a customer places an order, Emailage® assesses risk in milliseconds by evaluating over 1,000 variables that could indicate suspicious behavior.

When you receive orders, acquire new customers or support account management, the integration with Emailage® displays real time fraud results (e.g., pass, fail, in review) directly in your Magento storefront. You can immediately identify and remediate fraud within your transactions based on email intelligence. You can configure the fraud prevention actions Emailage® can take on behalf of your store, selecting between fully automatic, partially automatic, and manual review.

Account & Pricing

An additional account with LexisNexis® Risk Solutions is required, and additional fees apply. The account is not created during extension installation. To learn more and create an Account please visit the signup page: https://globalsolutions.risk.lexisnexis.com/emailage-for-adobe-commerce

 Pricing Choose one

• Price Plan 1 
  • Minimum Monthly Commitment: $750
  • Included # Transactions: 7500
  • Additional Transactions: $0.10/transaction
  • 500 free transactions
• Price Plan 2 
  • Minimum Monthly Commitment: $1,350
  • Included # Transactions: 15500
  • Additional Transactions: $0.09/transaction
  • 500 free transactions 

Benefits

• Capture more sales and improve revenue — Gain additional insights into consumer identity and fraud risk, without customer interaction, to reduce undue friction and false positives for good customers. Emailage customers decrease auto-declined transactions 16% and reduce manual review volume 27%, on average.*
• Enable customer interactions across multiple channels — Meet consumer expectations for flexible interactions across multiple channels with a rapid understandings of customer identity. Grant fast, safe access to your offerings, whether on mobile, desktop or other smart devices. 
• Decline more high-risk orders — Detect more online transactions at high risk of fraud and chargebacks, while minimizing manual reviews and false positives. Over 40% of orders identified as high risk by Emailage turn out to be fraud, on average.* Chargeback losses decline 41% for Emailage customers, on average.*

Key Features

• Holistic email risk score and confidence analysis – Make more accurate decisions to mitigate risk via simple and easily understood scores driven by multiple identity data attributes and advanced fraud signal data processed with cutting-edge machine learning and optimized by a team of data scientists
• Global network digital insights – Gain actionable intelligence on 5.9 billion digital identifiers from thousands of organizations spanning ecommerce and other industries
• Machine learning models refreshed weekly – This regular refresh helps maintain more accuracy and effectiveness, adapting to new patterns and trends in email usage and potential risks
• Customized models at company, industry and network levels – Optimize Emailage for your business’s specific needs and requirements
• 41 million confirmed or suspected fraud events – Gain greater insight into the risk or opportunity hidden in unfamiliar email addresses

Email Intelligence

Make your risk engine 50% more precise and performant with email intelligence.*

Fraud increased up to 20% for over half of retail and ecommerce merchants in the 12-month period ending July 2023, with one-in-eight merchants reporting an increase of 21% or more. **

Your storefront’s order volumes are increasing, along with customer expectations for safe, secure experiences. You’re also seeing more fraudulent orders, which threaten to erode revenue and overwhelm your fraud prevention team. Our collaborative global data network delivers global digital insights and shared transaction history from thousands of participating organizations. Fraud risk decision confidence improves with every addition.

Does your ecommerce business have the resources to scale your fraud prevention department every year to match increased need? Status quo approaches can risk frustrating legitimate customers, ballooning manual review queues and missing more sophisticated fraud.

To approve more orders with confidence, aggressively reduce manual review rates and only review or decline high-risk transactions, begin risk assessment before the payment event . Use your email intelligence as a more reliable risk signal to expedite more legitimate orders, aggressively reduce manual review rates and decline more high-risk orders.

Email addresses help to distinguish legitimate customers from costly risks: they’re a unique global identifier, they’re used in virtually 100% of online transactions, and they’re rich with transaction history and behavior insights. For differentiated results, email intelligence should derive from one of the most robust databases available, base results on advanced analysis, machine learning and artificial intelligence, and ingest fraud feedback from a relevant and growing user consortium.

Emailage supports over 4,000 customers to fight fraud in over 150 countries. The global combined network effect delivers a powerful shared history of transaction integrity. Analysis from over 3B transactions per year returns robust risk scores with confidence measures, supporting simple and trustworthy decisions, at scale.

The identity verification and authentication management, online transaction scoring and comprehensive database tools from LexisNexis® Risk Solutions help digital commerce businesses protect revenue, maximize operational efficiencies and prevent fraud.

Documentation

* Results are average and are based on multiple POCs done with new customers and incremental benefits received by existing customers. These may vary based on different geographies, customer inputs and industries

** "2023 LexisNexis® True Cost of Fraud™ Study: North American Retailers and Ecommerce Merchants” LexisNexis® Risk Solutions. March 2024.

This document is for informational purposes only and does not guarantee the functionality or features of any LexisNexis® Risk Solutions products identified.

LexisNexis Risk Solutions does not represent nor warrant that this document is complete or error free.LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Emailage is a registered trademark of LexisNexis Risk Solutions FL Inc. True Cost of Fraud is a trademark of LexisNexis Risk Solutions Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright © 2024 LexisNexis Risk Solutions.