Octopia

• Benefit from functionality that covers the entire marketplace value chain: fulfillment, customer relations, seller and operator portals, product creation, and more.
• Access our database of 15,000 international qualified sellers managed by us.
• Select the products and brands of your choosing from among the 100 million items in our multi-specialist catalog.
• Maintain first-rate quality of service and logistics by accessing the 3,500 sellers that use our Fulfillment service.
• Enjoy the use of our intuitive interfaces to manage all your activities, from vendor onboarding to management indicators.
• Transform your e-commerce business into a marketplace with rapid integration via this extension.

Presentation

Full marketplace ecosystem for your e-commerce website. Are you looking to launch or develop your marketplace? At Octopia, we have developed a range of B2B SaaS solutions with one mission in mind: making your marketplace business a success. Ready to get started?Enrich your Magento Adobe Commerce store with our Octopia extension to benefit from all our features to enrich your catalog with millions of Products, enrich your Categories and Attributes, manage your Catalog, Orders and Discussions with your clients.  Smooth and easy to use, contact us!  partners-community@octopia.com 

Features

Catalog

• Import of sellers’ products & offers.
• Define your attributes, attribute sets and category tree to optimise the content of your products.
• Product creation : simple products and configurable products. 
• Commercial categorization.
• Definition of catalog import frequency.
• Local monitoring.
• Display information of the sellers, shipping fees and delays, shipping modes.
• Display commercial animation from our sellers.

 Order management 

• Export of Octopia orders to sellers.
• Import of order statuses and parcel tracking (shipment).
• Display of Octopia orders in the list of Magento orders.
• Customization of the export of Octopia orders depending on the payment methodExport and update frequency.
• Split cart into orders per seller.
• Display delivery promise to the end customer.

 Discussions management  

• The end customer can discuss an order with the seller. The list of typoloygies is customisable.
• Export messages from customers to our sellers and receive answers.
• Definition of message update frequency. 

Sellers information

• Receive information on our Sellers (company name, shipment conditions...).
• Definition of seller information update frequency.

Customer zone

• Update of the delivery promise.
• Parcel tracking (shipment).
• Opening an Octopia discussion.
• Consult the list of messages and reply to a discussion.
• Sending an email to the customer when a new message arrives.