Trader Information
Back to topOverview
Back to topTrackEasy is a customer-facing order tracking extension for Magento 2 that helps you provide a clearer delivery experience after shipping. This extension for Magento offers a standalone tracking page and secure tracking links so customers can view shipment status without contacting support for updates.
After installation, TrackEasy can generate tracking links for emails and provide a mobile-friendly tracking interface that keeps customers informed from shipment to delivery.
Features
- Standalone tracking page: Provide a dedicated tracking page for customers to check shipment status.
- Secure tracking links: Generate secure tracking links and codes tied to orders.
- Single carrier support (Seed): Configure tracking for a single carrier integration in Seed plan.
- Shipment status timeline: Display key tracking events and progress information to customers.
- Mobile-optimized interface: Provide responsive tracking pages that work well on mobile devices.
- Email integration: Include tracking links in order emails using tracking variables.
- Store information block: Optionally show store contact information alongside tracking details.
- Carrier API configuration: Configure carrier tracking API options for consistent tracking results.
- Seed plan limits: No multi-carrier tracking or delivery-by-date management in Seed plan.
- Hyva-ready storefront: Compatible with Hyva theme.
Demo
Try TrackEasy on our demo site.
Use Cases
- Reduce “Where is my order?” tickets: Provide customers a self-serve tracking destination.
- Improve post-purchase experience: Keep customers informed with branded tracking pages.
- Operational clarity: Standardize tracking links and communication across orders.
Benefits
- Reduce support workload by making tracking information easier to access.
- Improve customer confidence with clearer delivery communication.
- Provide a consistent tracking experience across devices.
License and Plans
TrackEasy is available in Seed, Growth, and Pro plans. Growth includes everything in Seed plus additional features, and Pro includes everything in Growth plus additional features.
Some advanced features may require a license upgrade. For information about available plans and features, please contact Moogento support.
Support
- Email support: Moogento support
- Contact form and live chat: Moogento Contact
- Additional product information: TrackEasy on Moogento
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
2.9.46
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
15 June, 2026
Categories
Extensions, Marketing
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Documentation
License Type
Open Software License 3.0 (OSL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top2.9.46:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Improved connection resilience for FedEx, USPS, DHL, UPS, Toll, and Australia Post
- Added support for optional Magento carrier modules without blocking installation
- Aligned delivered-by dates with configured delivery date integrations shown to merchants
- Improved delivery date extraction and refresh handling
2.9.32:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Improved admin shipment creation handling for stores without an active TrackEasy license.
- Updated license checking for order, shipment, email, timeline, and layout
- Improved Growth-plan shipment handling consistency.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor