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    Powered by Adobe Commerce 2.4.8

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    Mapp Cloud

    by Sascha Stieglitz
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    This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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    Overview

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    This extension enables a seamless integration between your Mapp Cloud instance and Magento 2. It allows you to easily sync your customers' and subscribers' data, product catalogue, behavioural data and transactional data to create personalised customer experiences that drive a higher ROI.

    Mapp Cloud is an Insight-led Customer Engagement Platform. With Mapp Cloud, marketers can focus on what makes a difference for their business, instead of spending precious time and resources taming the technology behind it. They can rely on real, reliable marketing insights that enable true one-to-one personalization – and set the foundation for successful cross-channel marketing activities.


    Account & Pricing 

    To use this Mapp Connect extension, you must have a Mapp Cloud account. Additional fees apply. For more information on pricing and to create a Mapp Cloud account, contact sales via this webpage.  

     

    Main Features 

    Customer Data Synchronisation, Customer Insights, Omni-Channel Campaigns, Transactional Messages, Personalisation, On-Site Marketing, and more.


    Customer Data Synchronisation

    • Order Data: All Magento order data is automatically transferred to Mapp Cloud
    • Contact Data: Customer, guest, and newsletter subscription data can also individually synchronised
    • Added Functionality: Transform inbound data with Custom Mapping and ETL features


    Customer Insights

    • Insights: Find Customer Insights and gain additional knowledge about your customers
    • Dashboards: Easy-to-understand dashboards for in-depth analysis
    • Funnel: E-commerce journey and funnel visualisations
    • AI: Real-time predictions for likelihood to churn or convert in session
    • Notifications: Get smart alerts if any anomaly is detected by the system


    Omni-Channel Campaigns

    • E-Commerce Campaigns: Out of the box and ready to use from day 1
    • Real-Time Triggers: Abandoned Cart, Abandoned Browse, Loyalty
    • Recurring Programmes: Birthday, Post Purchase, Reviews
    • Scheduled Programmes: New Product Launches, Seasonal Sales
    • Multi-Channel: Email, SMS, Mobile Push, Web Push, WhatsApp, Social Advertising (Facebook, Instagram), Paid Advertising (Google Ads, DSPs) and more


    Transactional Messages

    • Emails: Automatically send your existing transactional messages or create new designs within our Email Builder
    • Product Catalog: Include all product information, such as images and links
    • Other Channels: Send transactional SMS, Mobile Push, and Web Push
    • Reporting: Full insights on open and click tracking
    • Full Range Of Messages: Includes Order, Invoice, Shipping, Returns, and System Messages such as Password Reset


    Personalisation

    • Within Messages: Include any customer data within your outbound message (Email, SMS, Push)
    • Coupons: Add Magento Coupon Codes to messages as they are sent
    • Recommendations: Product recommendation engine with AI for use on-site or in email


    On-Site Marketing

    • Recommendations: Product recommendation engine with AI for use on-site
    • Pop-ups: Triggered overlays to increase signups or show tailored content
    • Banner Changes: Alter existing images and content to target the right browsers


    Technical Specifications

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    Seller profile

    Sascha Stieglitz

    Seller contact

    E-mail

    Integrator

    Mapp Cloud

    Current Version

    1.2.11

    Adobe Commerce platform compatibility

    Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)

    Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)

    Magento Open Source: 2.4 (current), 2.3 (obsolete)

    Type

    Stable Build

    Updated

    13 May, 2025

    Categories

    Extensions, Marketing, Email Marketing, Marketing Automation

    Documentation

    Installation Guides

    License Type

    MIT License (MIT)

    Policy

    Privacy Policy

    Quality Report

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    Installation & Varnish Tests

    Passed

    Coding Standard

    Passed

    Plagiarism Check

    Passed

    Malware Check

    Passed

    Marketing Review

    Passed

    Manual Testing

    Passed

    All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

    Release Notes

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    1.2.11:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Fixes add-to-cart event with Smart Pixel and GTM

    1.2.10:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Add code improvements to unit tests
      Add PHP 8.3 compatibility in composer.json
      Intelligence Tracking: Remove from Cart Event

    1.2.4:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      - Update Smartpixel to 6.4.4
      - Fix getting store config by store id

    1.2.3:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      - fix Intelligence datalayer for multi stores

    1.2.2:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      Mapp Cloud for Magento 2.4.
      Fixes in 1.2.2:
      - Fixing cancel order email for guest
      - Add support to send email on order cancellation

    1.2.0:

    • Compatible with Adobe Commerce (cloud) : 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.4
    • Compatible with Magento Open Source : 2.4
    • Stability: Stable Build
    • Description:

      * Customer insights: Gain in-depth knowledge of your customers.
      * Smart alerts: Get alerts if any anomaly is detected by the system.
      * Purchase/Abandon predictions: Check the likelihood of your customers to churn or convert.
      * Funnel and journey analysis: Follow your users and find the quickest path to conversion.
      * Recommendation engine: Personalise your content for each individual user.
      * Dashboards and reports: Use our easy-to-understand dashboards for an in-depth analysis.
      * Engage with your customers based on meaningful data of your customers' behavior.

    1.1.6:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      - refactored product view

    1.1.5:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Add fallback for product tracking to add-to-cart and order events

    1.1.4:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Improved performance and compatibility

    1.1.3:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Improved performance

    1.1.2:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      New: load Smartpixel from Magento server and improved performance

    1.1.1:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      New: load Smartpixel from Magento server and improved timing for pagerequest with Mapp Tag Integration

    1.1.0:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Update tested on dev branch from Github, incl Google Tag Manager support now

    1.0.3:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Mapp Cloud - tested with the most current version of Magento 2.4. Fully compatible with Magento 2.3.

    1.0.2:

    • Compatible with Adobe Commerce (cloud) : 2.3 2.4
    • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
    • Compatible with Magento Open Source : 2.3 2.4
    • Stability: Stable Build
    • Description:

      Mapp Intelligence and Mapp Acquire tags, complete datalayer object under window._ti, add-to-cart event tracking.

    Support

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    The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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