Customer Attachments

Want customers to be able to access and download useful documents? You may think of sending these documents via email. However, it's not convenient at all because it's very difficult for customers to find among dozens of emails they've received. Customer Attachments for Magento 2 will be a solution in this case. It allows you, as admin, to upload multiple files and assign them to specific customers from customer edit pages or using flexible conditions. After a file is attached to a customer, there will a notification email sent to him/her. 

On the frontend, there will be a section on the customer account page containing all attachments of the customer. This way, they can access these attachments at any time. Moreover, the Customer Attachments extension allows you to keep track of file downloads for easy on a separate page.

Business Values

• Enrich customers' experience
• Strengthen the connection between you and your customers

Feature Highlights

• Display attachments on a separate page
• Support any file type
• 2 ways to upload files
• Attach files to customers flexibly
• Automatically send email to notify customers
• Keep track of downloaded files
• Limit attachments to a certain time
• Support API

Display Attachments On A Separate Page

Customer Attachments for Magento 2 gives your customers the ability to access their attachments any time from their account page on the frontend. 

All attachments assigned to a customer are listed in a grid on a separate page where he/she can download them easily.

Support Any File Type

No matter which types of file you want to upload, our Customer Attachments can support all: 

• Doc: doc, docx, pdf, pptx, xlsx, readme, txt, etc.
• Image: png, jpg, jpeg, etc. 
• Video: mp4, avi, flv, mov, etc.
• Compressed files: zip, rar, etc.
• Audio: mp3, etc.
• and any other formats.

2 Ways To Upload Files

You can upload a file using 2 following ways: 

• Upload from your computer
• Attach file URL

Attach Files To Customers Flexibly

Using our extension, you are given the flexibility to assign a file to customers.

You can add an attachment right from the edit page of a specific customer. 

Or simply use conditions and preview who meet the conditions you've set in a grid. 

Automatically Send Email To Notify Customers

Customers may be unaware if there are files uploaded to their accounts, so this extension will do this job for you. An email will be sent to customers' email, then they can check the files with just one click. Your customers will be happy when they can easily check all their file status via email.

Keep Track Of Downloaded Files

From the backend, you can view and analyze detailed reports about file downloads. The reports contain all necessary information including customer name, email, and the number of downloads.

Limit Attachments To A Certain Time

Sometimes product file downloads are date sensitive, so you can ensure the attachment is only visible for a certain time.

Support API

Integrate our Customer Attachments extension with additional systems using API to quickly read, upload, or delete customer attachments. 

Demo

Frontend 

• Attachment page

Backend

• Edit an attachment
• File management
• Configure the extension

FAQs

1. Installation Instructions?

To install this extension, please refer to the Customer Attachments Installation Guide for detailed instructions. It will take you just a few minutes to install our extension.

2. Can I limit the number of times an attachment can be downloaded?

Yes, you can set a download limit for an attachment to prevent excessive downloads. 

3. Can I limit the maximum file size allowed to upload?

No, the maximum allowed file size will depend on your server.

4. How can I get your support?

If you have any questions or need any support, feel free to contact us via the following ways. We will get back to you within 24 hours after you submit your support request.

• Submit the contact form.
• Email us at support@magezon.com.
• Contact us through Skype: support@magezon.com.
• Contact us via live chat on our website.