Overview
Back to topShop Guide is a smart, AI powered chat bot for your store, leveraging OpenAI or Anthropic (via Amazon Bedrock) Large Language Models (LLMs). So it is like ChatGPT (TM) or Claude (TM) that knows your store content.
Shop Guide has access to your store product data and other content like shipping and return policies, so can advise your customers just like a good human store assistant. Moreover, it is available to help your online store customers 24/7/365.
Features
- Based on advanced AI LLM models from leading vendors, so talk natural human language
- Integrated with your store product database and CMS pages, knows your products and other content
- Can be adjusted via prompting and configuration to better suit your business needs
- No privacy issues - only uses publicly shared information
- Native integration with Elastic Search as vector database
- Uses your own OpenAI and AWS Bedrock API keys, so cost effective and transparent in expenses
- Integrated GA4 tracking
- Chat history for review and analysis
- Hyva Theme compatible
Supported LLM models
OpenAI
OpenAI Assistants Models:
- gpt-4o-2024-08-06
- gpt-4o-2024-05-13
- gpt-4o-mini-2024-07-18
- gpt-4-turbo-2024-04-09
- gpt-4-0125-preview
- gpt-4-1106-preview
- gpt-3.5-turbo-0125
- gpt-3.5-turbo-16k
- gpt-3.5-turbo-1106
- gpt-3.5-turbo
Anthropic (via AWS Bedrock)
- anthropic.claude-instant-v1
- anthropic.claude-v2
- anthropic.claude-v2:1
- anthropic.claude-3-sonnet-20240229-v1:0
- anthropic.claude-3-haiku-20240307-v1:0
- Gemini 2.0 Flash
- Gemini 2.0 Flash-Lite
- Gemini 1.5 Flash
- Gemini 1.5 Flash-8B
- Gemini 1.5 Pro
Demo links
- OpenAI based - openai.magestage.net
- AWS Bedrock based - bedrock.magestage.net
Privacy
Shop Guide only uses the data that is publicly available on your online store anyway - product information and shop information you publish on CMS pages.
Account and Pricing
In addition to the Shop Guide subscription managed via Adobe Commerce Marketplace, you will need an account with either OpenAI, AWS Bedrock, or Google Gemini to use their LLM models. These accounts will incur additional fees and are not created during the extension installation. To create an account, please visit the signup pages:
- OpenAI – https://openai.com/api/
- AWS Bedrock – https://aws.amazon.com/bedrock/
- Google Gemini – https://ai.google.dev/gemini-api/docs
For more details, please visit the corresponding pricing pages:
- OpenAI – https://openai.com/api/pricing/
- AWS Bedrock – https://aws.amazon.com/bedrock/pricing/
- Google Gemini – https://ai.google.dev/gemini-api/docs/pricing
You may also use Qdrant for a vector database (unless you are happy to utilize OpenSearch/ElasticSearch that your store already has access to).
Qdrant has paid and free plans. To find out more about their pricing check this page - https://qdrant.tech/pricing/
Use of Qdrant is not required if you use Elastic Search/Open Search.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.0.18
Adobe Commerce platform compatibility
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
14 March, 2025
Categories
Extensions, Customer Support
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.18:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Added possibility to select different assistants by website scope
1.0.17:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Added support for Google Gemini
1.0.16:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Tested with Magento v2.4.8
1.0.15:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Fixed issue with ids in dependent modules
1.0.14:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Tested on Magento v2.4.6-p8 and v2.4.7-p3
1.0.13:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Initial release
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor