WhatsApp Connect PRO

Your customers have tons of questions when making purchases or ordering a product online. Customers always want to get an immediate response to their queries instead of spending more time talking to customer support or raising a request for assistance. At that time, providing instant support to the customer helps store owners dramatically boost the customer experience as well as increase customer trust & loyalty towards your brand. Among all available social media, WhatsApp is a widely used cross-platform messaging app with more than 1 billion active users. So, it is a golden opportunity for the store admin to quickly get connected and chat with customers to resolve their queries. But sometimes, when your store has multiple departments & operators, you definitely need multiple WhatsApp operator chats to save time in transferring chats to a particular department.

WhatsApp Contact Extension Pro by MageComp lets your store admin display multiple WhatsApp operators in the store frontend, which allows their store customer t quickly get help from a particular store department operator using the popular social media WhatsApp within a single button click. This essential extension allows you to build stronger relationships with your customers by guiding and helping them with their real-time purchases. This extension features work on both WhatsApp web and the WhatsApp app for mobile devices. Also, the extension is highly configurable and allows you to customized WhatsApp button, as well as you can easily manage multiple WhatsApp operators using the backend grid.

For a single WhatsApp Operator: If you have only a single WhatsApp Operator, you can take a look at our WhatsApp Connect Extension.

REST API Available / GraphQL API Available - Visit Website

Hyvä Addon Available - Visit Website

Account & Pricing:

This extension requires a free account from WhatsApp to make use of this extension. There are no additional fees, and the extension uses WhatsApp Click to chat API to generate a chat URL, which is completely FREE.

Features:

• Backend option to enable or disable an extension.
• The admin can use an extension for only mobile devices if needed.
• Option to display single or multiple operators depending on business need.
• Frontend Settings to customize the WhatsApp contact button with various options like animation, color, and position as per need.
• For a single operator, the admin can easily manage everything from the same extension configuration.
• For multiple operators, the admin can use the backend grid to set individual operator names, department name, default message, WhatsApp number, and operator image to display in the frontend.
• On the click of the operator icon, the customer will be redirected to WhatsApp web or App respectively.
• You can also use this extension with the WhatsApp Business app and send auto-responds to customers.

How it Works:

Once you integrate this module, you need to enable the extension from the store backend. After that, you need to select whether you want to go with a single WhatsApp operator or multiple. Now, customize the WhatsApp Contact button that suits your theme layout if required. If you have enabled multiple WhatsApp operators, navigate to the backend grid for managing individual operator information. Also, you can choose to display a WhatsApp contact button only on a mobile device if needed. You can even change the position of the WhatsApp button in store fronted as per your convenience. Whenever any customer clicks on the WhatsApp Button, they will get redirected to WhatsApp web or app, respectively. This helps store customer to get better resolution to their queries from the responsible store departmental operator. 

Live Extension Demo:

Frontend

Backend

In case you come across a Technical issue with our Extension or need to know more about the extension, we are here to help! -Submit a Ticket.