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Back to topOverview
Back to topOnline shopping becomes more convenient for shoppers to order & return products easily. If the product doesn't meet their expectations or is damaged, they will get a replacement of that product. Sometimes it is not possible to replace or return the ordered product, even if they are not satisfied with the purchased product, in the case of service or virtual products. In such cases, refunding customers helps to maintain customer loyalty and turn your customers into happy returning customers. But by default, in Magento 2, there is no such option that allows your customers to make a refund request.
Refund Request Extension for Magento 2 by MageComp enables a refund request form in the frontend, using which your customers can request a refund, and the admin can process those requests with the backend grid. Using an extension, the admin can set the maximum refund days to accept customer refund requests.
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Features:
- Backend option to enable or disable the extension.
- The admin can set the number of days to show the "Refund Request" button on the frontend to allow them to request an order refund.
- After the specified day's passed, the "Refund Request" button gets disabled from the customer’s account section.
- Backend option to set the email ID on which the admin will receive customer refund request emails
- Also, the admin is free to remove the refund requests which are already processed.
- Guest users can also apply for a refund using this module.
How it Works:
Enable the extension from the Magento 2 backend. Now, enter your email id on which you want to receive refund requests and set the maximum number of days to accept refund requests from your customers. Moreover, you can also set a custom email template and sender if needed. Now, your Magento 2 store is ready to accept refund requests from your store customers.
Live Extension Demo:
In case you come across a Technical issue with our Extension or need to know more about the extension, we are here to help! -Submit a Ticket.
Technical Specifications
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Current Version
1.0.8
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
21 January, 2026
Categories
Extensions, Customer Support
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.8:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
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Description:
- Compatible with Magento 2.4.8 Version
- Improved REST API and GraphQL API
- Minor bug fixing
v1.0.7
- Added Dynamic Reason field in Configuration
- Improved REST API and GraphQL API
- Compatible with Magento 2.4.7 version
- Minor bug fixing
v1.0.6
- Added REST API and GraphQL API
- Compatible with Magento 2.4.6 version
- Minor bug fixing
v1.0.5
- Added Refund Request functionality for Guest Users
- Compatible with Magento 2.4.5 version
- Minor bug fixing
v1.0.4
- Compatible with the latest Magento 2.4.4 version
- Compatible with Magento Coding Standards
- Minor bug fixing
v1.0.3
- Compatible with Magento Standard
v1.0.2
- Compatible with Magento 2.3.3 Latest Magento version
v1.0.1
- Minor Bug Fixing
v1.0.0
- Initial Launch
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
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