Order Comments Extension

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Listen and learn!  Improve your customer's buying experience by allowing customers to leave comments on their orders, with an assumption that good, quality service is your aim. One way of improving a competitive advantage is to offer a great shopping experience. Allow your customers to add comments, instructions or special requests when they are placing an order in your store. It could be beneficial for you too, as it helps you to understand your customers’ online shopping behavior and needs.

This extension will add a comment box at checkout, where customers can insert their comments, instructions or special requests for that particular order.  The admin will able to see it on the order page in the admin area, take care of it, and give customers a better shopping experience.

FEATURE HIGHLIGHTS

• The admin can enable/disable the extension from the admin panel.
• Allows customer to add a personal note/message/comment or instruction while placing an order.
• The admin can see the particular note/message/comment entered by the customer on the order detail page in the admin area.
• Allow showing the comment in the order email.

FAQ

Question: - How customer order comments work?
Answer: - This extension will add a comment box at the checkout page where a customer can add comments, instructions or special notes for the order and the admin will able to see it in the order page (admin area) and take care of it.

Question: - Can a customer add an order comment per item?
Answer: - No, a customer can not add order comment per item. A customer can add only one comment per order.

Question: - Can we display order comment in the order e-mail?
Answer: - Yes, but you need to add {{var order.getOrderComment()}} into the order email template.

Question: - Where in the admin can see that order comment?
Answer: - The admin can see the order comment on the order view page.

Question: - Can I run this on my staging or development site, too?
Answer: - Yes, you can use this module for your staging or development website.