RMA (Manage Product Return Request Easily)

RMA extension for Magento 2 creates a better way to provide after-sales support to all the customers and satisfy them on any of their queries regarding the products they have purchased. Return Merchandise Authorization Magento 2 extension gives the customer the next level of after-sales support where they can come up with the queries and directly get connected to the store owner. With the help of our Magento 2 Product Return RMA extension, customers can easily get the solution on any queries regarding the products they have purchased and can easily initiate return requests if required.

RMA extension provides a user-friendly customer front-end that facilitates return request communication between merchants and customers regarding products through frontend my account section. RMA provides a platform to satisfy customer requests and give after-sale support to build a long-lasting relationship.

Key Features

• Return even a single item from the purchased products
• Create a return order from the admin back-end
• Manage status, reasons, conditions, and resolutions
• Easily build two-way communication (between customers and store owner)
• Admin can manage return package requests and update instantly

Feature Highlights

Please refer to the highlighted key features for effective comprehension of Magento 2 RMA Extension by MageDelight.

Create Return Request:

A seamless flow of our RMA Magento 2 extension starts from here: customer and Admin both can create a return request. The customer can create a return request from “My Account” and Admin has provision to create a request from the "RMA List" menu.

Manage Return Request From The Admin:

Our Magento RMA Module provides admins a straightforward, step by step process for dealing with return merchandise authorization requests. Admin can trace each stage of the RMA form “RMA History”.

Manage Communication With Ease:

RMA Magento 2 Extension supports easy two-way communication between store owner and buyer. RMA has a chat-like interface to track past communication as well. 

Allow Guest To Make Return Request:

It's difficult to track details if the customer does not register with the store and still purchase the product. This is why our Magento RMA extension supports guest returns to provide a seamless return process and track each and every stage of return.

Configure Email Notification:

RMA Magento 2 Extension supports to create a customizable email template to stand out in the online marketplace. You can configure different email templates for different purposes. You can also customize a special email template for the guest customers to take them once more.

Extension Benefits

• Enrich trust and increase brand loyalty
• Helps merchant to provide better after-sales support
• Facilitates smooth communication between merchant and customer
• Easy to manage return requests

FAQs

Que- Can I create a return order from the admin back-end using RMA Extension for Magento 2?

 Ans- Yes, RMA Magento 2 Extension helps you create the return order from the back end.

Que- Will I Receive Updates for RMA for Magento 2 Extension?

Ans- Absolutely. You are eligible to receive lifetime free updates. You will get to download the latest version of the extension you have purchased as and when it is released.

Que- Can I allow guests to create a return request?

Ans- Absolutely, a guest can also create a return request with Magento 2 RMA Extension.

Que- Does this product return extension offer the facility to configure email notifications?

Ans- Yes, You can even create a customizable email template to configure email notifications.

Live Demo

See RMA for Magento 2 in Action:

Store Front | Admin Panel

User Manual

Check out our comprehensive user guide and step-by-step installation guide for Magento 2 RMA Extension 

User Manual

Pre-Sales Support

Drop us an email to sales@magedelight.com to ask any functional question, a feature request, or bespoke customization for your business requirements regarding Subscription and Recurring Payments for Magento 2, and our team will get back to you within the next 24 working hours.

Technical Support

1. Drop us an email at support@magedelight.com to raise a support ticket,  and our team will revert back to you in less than 24 business hours. 
2. Please refer to Adobe Commerce Marketplace Support Policy for more details.

Technical Specifications

Development Environments, 

• Click Here for System Requirements 
• Latest Magento Open Source
• Latest Adobe Commerce & Cloud
• JavaScript must be enabled in browsers.
• Supported Browsers: Click Here
• PHP Compatibility: Click Here
  • Required extensions: Click Here
  • safe_mode off.
  • memory_limit no less than 2 GB (preferably 4GB).
  • max_execution_time no less than 90 seconds.
• Operating System 
  • Magento recommends using the Linux operating system for development. It may have a few problems with Windows or other operating systems.
• Quality Assurance Environments 
  • Standard Vanilla Magento Open Source, latest version
  • Standard Vanilla Adobe Commerce, the latest version
  • Standard Vanilla Adobe Commerce Cloud, the latest version
  • Theme: Magento Luma (Default)
• Magento/Adobe Commerce Compatibility 
  • We provide 100% compatibility with standard or vanilla Magento or Adobe Commerce with supported editions and versions
• 3rd Party Compatibility 
  • You may need some minor fixes to work with other third-party themes and extensions.
  • We do not guarantee that the extension will function with other third-party themes or extensions because we have not tested it with your third-party themes or extensions, so if you require some minor code compatibility with your third-party themes or extensions, please contact us. We will surely assist in resolving issues caused by code conflicts if it requires less effort (up to two hours). If it will need a significant amount of time and effort (more than four hours of development), it will be evaluated for paid development support. Third-party modules or themes are those that other vendors or developers produce or provide rather than Magento or Adobe.
  • On-Demand Custom Features Development: The features mentioned in the description are standard extension features. Apart from this, any of the features you require for your business requirements will be considered bespoke development, and any additional development will be considered on top of the extension features.
  • Third-Party Accounts: A few extensions may require additional 3rd party service integration to work. i.e., social login, mobile OTP login, payment gateway merchant panel, GeoIP services, Google APIs, etc.

Why choose Magento 2 Extensions by MageDelight?

• It is a hassle-free adoption of modules, as MageDelight takes care of everything after the extension is purchased
• Extension developed by Magento Certified Developers
• High-Quality Magento Extension
• Customized solutions tailored to specific business needs
• Provides regular updates to ensure compatibility with the latest Magento versions
• A dedicated team of experts for quick and effective support
• Extensions at affordable prices

Resources

• Website: https://www.magedelight.com/
• About MageDelight: https://www.magedelight.com/about-us/
• Knowledge Base: https://www.magedelight.com/knowledge-base/
• Clientele: https://www.magedelight.com/our-prominent-customers/
• Case studies: https://www.magedelight.com/case-study/
• Blog: https://blog.magedelight.com/
• Resources: https://www.magedelight.com/resources/
• eBooks: https://www.magedelight.com/resources/ebooks/
• FAQs: https://www.magedelight.com/faqs/
• Social Media: GitHub | LinkedIn | X (formerly Twitter) | Facebook | Instagram

RMA Extension for Magento 2, a product by MageDelight, a Krish company.