FAQs and Product Questions (SEO Friendly)

Customers ask questions only when they want to purchase a product or already purchased the product. You can ensure that the product is the perfect fit for them right from the product page by integrating Mage Delights’ Product Questions & FAQ extension for Magento 2.

Product Questions & FAQ extension for Magento 2 closes the information gap that customers would find on the product page by allowing them to search the answers from FAQ using keywords or tags. Hence FAQ block on every product page aids in creating comprehensive knowledge-base for users. In Product Questions & FAQ for Magento 2, the Admin can customize the look and feel of the FAQ section using different custom options and animation effects. Various notifications for admin and customers help them maintain a long-lasting relationship which in turn increases customer satisfaction.

Key Features

• Multiple layout options for the FAQ category page
• Custom-made user interface
• Most frequently asked questions block on the generic FAQ page
• Social media sharing link and author information on the question detail page
• Create dedicated pages for each category of generic FAQ
• Create a tab of FAQ on each product page
• Search the FAQ using content, tag or keywords
• Different visual effects and icons for each question

Feature Highlights

Please refer to the highlighted key features for effective comprehension of Magento 2 FAQs and Product Questions Extension by MageDelight.

Easy Access To Product Questions And Answers On The Product Page:

When product details are not enough to answer all queries related to products, then customers can view the Q&A section to read more details about the product on the product page itself.

Social Sharing And Like/Dislike Options:

Customers can share questions with the answers on their social media and can also give their views by clicking the like or dislike buttons.

Instant Search:

Users can write the keywords, and the Magento 2 Product Questions extension will automatically select all the Q&A, including that word (i.e. auto-suggestions FAQ). Also, searching questions from given tags is possible, which makes the search narrow and more efficient.

Custom Design Of Faq User Interface:

Plenty of customization options are available in admin to customize the layout, font size, font colour, background, background on click, question title border-radius, border width and many more. This helps to create an FAQ interface that matches the store theme.

Animations And Icons To Display For Questions and Answers:

Product Questions extension for Magento 2 offers various animation effects for the Q&A to be displayed while readers open the answers. Different icons can be displayed with the questions that can be set by the admin.

Create Unlimited Categories For FAQ:

In the FAQ extension for Magento 2, the store admin can create the N number of categories for the FAQ and assign the questions and answers to the products from the Magento panel at the back-end to display Q&A in a FAQ category or general FAQs list.

Multiple Layout Options For FAQ Categories:

In the FAQ extension for Magento 2, different views of FAQ make it really easy for the admin to select the one that matches the user interface of the store, and for customers, the admin would have various options to display product questions and answers on generic category pages. Views are category grid view/ list view and category with questions grid view/list view.

Benefits of FAQs and Product Questions

• Customers get complete information on the product page about the product & Service
• SEO-optimized FAQ pages improve the traffic volume
• User-friendly layout holds the customers' attention
• Animation effect adds an extra layer to FAQ to hold customer attention
• Uplift the conversion rate and revenue
• Save time and efforts of the Ecommerce store support team

FAQs

Que- How easy is it to find information from the previous questions and answers?

Ans- Customers can easily search for relevant information through keywords. Magento 2 Product Questions and Answers extension will automatically select all the Q&A including that word (i.e. auto-suggestions FAQ).

Que- Can customers add questions using the Magento 2 FAQ Module?

Ans- Yes. Customers can easily add questions by themselves. However, they will need to provide a valid name and email address in order to do so.

Que- Is there any limit for creating FAQ categories?

Ans- No. As such, there? There is no limit to creating FAQ categories. Meaning, you can create as many categories as you need and assign relevant questions to each one of them.

Que- Is the Product Questions FAQ Extension for Magento 2 Safe to Use?

Ans- Absolutely. All our products are developed using best coding practices and by certified Magento developers. This is to ensure that they stand by the highest security standards and leave no vulnerabilities whatsoever.

Que- Does Product Questions & FAQ Extension Create a CMS Page for Document Library Search Results?

Ans- You can use our Product Questions & FAQ Extension for Magento 2 to create a CMS page that acts like a document library, allowing you to search for documents and return a list of results.

Live Demo

See FAQs and Product Questions for Magento 2 in Action:

Store Front | Admin Panel

User Manual

Check out our comprehensive user guide and step-by-step installation guide for Magento 2 FAQs and Product Questions Extension 

User Manual

Pre-Sales Support

Drop us an email to sales@magedelight.com to ask any functional question, a feature request, or bespoke customization for your business requirements regarding Subscription and Recurring Payments for Magento 2, and our team will get back to you within the next 24 working hours.

Technical Support

1. Drop us an email at support@magedelight.com to raise a support ticket,  and our team will revert back to you in less than 24 business hours. 
2. Please refer to Adobe Commerce Marketplace Support Policy for more details.

Technical Specifications

Development Environments, 

• Click Here for System Requirements 
• Latest Magento Open Source
• Latest Adobe Commerce & Cloud
• JavaScript must be enabled in browsers.
• Supported Browsers: Click Here
• PHP Compatibility: Click Here
  • Required extensions: Click Here
  • safe_mode off.
  • memory_limit no less than 2 GB (preferably 4GB).
  • max_execution_time no less than 90 seconds.
• Operating System 
  • Magento recommends using the Linux operating system for development. It may have a few problems with Windows or other operating systems.
• Quality Assurance Environments 
  • Standard Vanilla Magento Open Source, latest version
  • Standard Vanilla Adobe Commerce, the latest version
  • Standard Vanilla Adobe Commerce Cloud, the latest version
  • Theme: Magento Luma (Default)
• Magento/Adobe Commerce Compatibility 
  • We provide 100% compatibility with standard or vanilla Magento or Adobe Commerce with supported editions and versions
• 3rd Party Compatibility 
  • You may need some minor fixes to work with other third-party themes and extensions.
  • We do not guarantee that the extension will function with other third-party themes or extensions because we have not tested it with your third-party themes or extensions, so if you require some minor code compatibility with your third-party themes or extensions, please contact us. We will surely assist in resolving issues caused by code conflicts if it requires less effort (up to two hours). If it will need a significant amount of time and effort (more than four hours of development), it will be evaluated for paid development support. Third-party modules or themes are those that other vendors or developers produce or provide rather than Magento or Adobe.
  • On-Demand Custom Features Development: The features mentioned in the description are standard extension features. Apart from this, any of the features you require for your business requirements will be considered bespoke development, and any additional development will be considered on top of the extension features.
  • Third-Party Accounts: A few extensions may require additional 3rd party service integration to work. i.e., social login, mobile OTP login, payment gateway merchant panel, GeoIP services, Google APIs, etc.

Why choose Magento 2 Extensions by MageDelight?

• It is a hassle-free adoption of modules, as MageDelight takes care of everything after the extension is purchased
• Extension developed by Magento Certified Developers
• High-Quality Magento Extension
• Customized solutions tailored to specific business needs
• Provides regular updates to ensure compatibility with the latest Magento versions
• A dedicated team of experts for quick and effective support
• Extensions at affordable prices

Resources

• Website: https://www.magedelight.com/
• About MageDelight: https://www.magedelight.com/about-us/
• Knowledge Base: https://www.magedelight.com/knowledge-base/
• Clientele: https://www.magedelight.com/our-prominent-customers/
• Case studies: https://www.magedelight.com/case-study/
• Blog: https://blog.magedelight.com/
• Resources: https://www.magedelight.com/resources/
• eBooks: https://www.magedelight.com/resources/ebooks/
• FAQs: https://www.magedelight.com/faqs/
• Social Media: GitHub | LinkedIn | X (formerly Twitter) | Facebook | Instagram

FAQs and Product Questions Extension for Magento 2, a product by MageDelight, a Krish company.