Overview
Back to topInfobip SMS + WhatsApp Notifications for Magento is an extension that allows store owners to send messages to their customers via SMS and WhatsApp. Powered by leading global cloud communications platform Infobip, this extension is useful for sending notifications when certain events happen, including a customer completing or holding an order; an item getting back in stock; or customers leaving items in the cart but not completing an order. Additionally, Infobip SMS + WhatsApp Notifications for Magento’s Templates functionality makes customizing and personalizing notification messages simple and easy. With Infobip SMS + WhatsApp Notifications for Magento, store owners can provide efficient customer service, boost conversion, and increase customer loyalty – all under one roof. Provide a great customer experience for your customers with the following Infobip SMS + WhatsApp Notifications for Magento functionality.
Features
- Order Updates. Notify customers when their order has been completed, held, shipped, canceled, or refunded.
- Back in stock. Alert customers when an item is back in stock. Customers can click the link to subscribe to the alert.
- Abandoned Cart. Nudge customers to continue shopping on your store when they leave items in the cart but do not complete the order.
- Price Drop. Alert customers when an item's price has dropped. Customers can click the link to subscribe to the alert.
- Templates. Customize and personalize notification messages sent to customers.
- Insert Variables. Insert variables, such as “Customer first name” or “Customer last name”, into your content templates with a simple click.
- Customer Opt-In. Send notifications only to customers that want to receive them.
- View SMS and/or WhatsApp Delivery and Rejected reports with customizable views within the extension.
Download the Infobip SMS + WhatsApp Notifications for Magento extension for FREE. An Infobip account is required to activate SMS and/or WhatsApp and can be set up by signing up here: Signup - Infobip. Separate messaging plans for SMS and WhatsApp are required, and additional fees apply.
In case of any questions, feel free to contact us.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.7.1
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
11 March, 2024
Categories
Extensions, Content & Customizations, Mobile, Personalization & Experience Management
Supported Browsers
Chrome, Firefox, Edge
Documentation
License Type
GNU General Public License 3.0 (GPL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.7.1:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
In WhatsApp configuration, fetching of templates and previewing templates was fixed.
1.5.5:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Plugin version is now displayed in the Admin panel.
1.5.3:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Minor bug fixes.
1.5.2:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Fixed the Statistics page and fetching WhatsApp senders and templates.
1.5.1:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Fixing a compatibility issue with Adobe Commerce 2.4
1.2.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fixes for WhatsApp templates
- SMS URL Shortening and tracking
- Fixes for back in stock messages
- Extended SDK for WhatsApp notifyUrl
1.1.3:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Fixed issue during creating a WhatsApp template
- URL shortening and tracking available for SMS
1.1.2:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Filtering WhatsApp templates based on approval
1.1.1:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Adding support for 2.4.4 version of Adobe Commerce
- Price drop notification support
1.1.0:
- Compatible with Adobe Commerce (cloud) : 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- 2.3.x compatibility added
- Customer opt-in for WhatsApp
- Customer opt-out for SMS
- Back in stock and cart abandonment events supported for WhatsApp
1.0.0:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Send SMS for order updates, back in stock, cart abandonment
- Send WhatsApp for order updates
- Message personalization with customer data
- Message reports and analytics
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor