Overview
Back to topYour customers expect a seamless delivery experience across different ordering touchpoints. With Uber Direct—a commission-free, on-demand delivery solution—you can meet this expectation from your own sales channels. Start accepting orders from your own app, website, or phone, and we’ll connect you with couriers in the Uber network to power delivery. Whether you’re a restaurant, grocery or retail store, pharmacy, or middleware provider serving merchants, explore ways to expand your delivery operations:
Select a custom solution for your business
- Direct dashboard. When you sign up for Uber Direct, you can start placing delivery requests through the dashboard in minutes. If your business manages fewer than 1,000 deliveries per month, this manual choice is a great place to start. With this option, you can expect:
- Simple onboarding steps, with signup completed in no more than 5 minutes
- Intuitive user experience
- Manual order processing, allowing you to input and process deliveries across multiple sales channels (such as phone, website, and third-party apps)
- Direct Platform activation. While you’ll always have the option to use the dashboard, you can also tap into Uber Direct from existing platforms you use, such as your point-of-sale, order management system, or other tech platforms. This option allows you to:
- Automatically receive and process delivery orders
- Streamline your delivery operations from a single platform
- Integrate without developer support
- Direct API integration. If you’ve built your own online ordering experience and manage more than 1,000 deliveries per month, you have the option of integrating directly with the Uber Direct API. Through this more custom route, you can:
- Automatically receive and process orders
- Control the technology relationship
- Gain access to our entire feature set
Outsource logistics and streamline operations
- Best-in-class delivery logistics. Offer a seamless delivery experience for your customers without building a fleet of your own. Lean on us to provide:
- Immediate (under 2 hours), same-day, and scheduled local delivery options to your customers
- Access to an expansive network of couriers on the Uber platform
- Multiple options for proof of delivery, including photo, signature, PIN code, and barcode scan
- Live tracking link so you and your customers can stay updated with the location of the courier
- Customer support and fraud protection. Subscribe to Uber-managed customer support to have our teams handle delivery issues for you. Even if you prefer to have more control over the customer support experience, you still have the option of escalating issues to our team as needed. Our goal is to help you:
- Handle even the most complex requests with 12+ years of logistics expertise
- Reduce pressure on your in-store operations teams
- Save costs associated with staffing your own support tea
Account & Pricing
To use this extension, you must have a Uber Direct merchant account. If you don't have one yet, you can request yours here. The installation of the extension is free of charge, but service fees will apply at the use of the delivery solution.
The shipping costs are calculated according to the distance of the delivery.
Features
- Availability in Multiple Languages (English, Spanish, Portuguese (Brazil), among others)
- Integration with Multi-Source Inventory (MSI)
- Multiple Preparation Points (Uber Waypoints)
- Multiple Organizations for individually managing Shipping Invoicing (Uber Organizations)
- Real-Time Order Updates thanks to Webhooks integration (Requires configuration by the Store Owner)
- Cash on Delivery Payment Method (Limited availability, prior agreement with Uber required)
- Pickup / Collection (Driver), Delivery (End Customer), and Return (Driver) Testing
- Automatic Driver Calls
- Real-Time Order Tracking from the Uber panel / Tracking Link
- Configuration for individual Opening / Closing of Preparation / Pickup Points
- Complete Integration with Magento providing a pleasant experience for Shipping Operations personnel.
- Clear and fast Delivery Testing Visualization
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.0.7
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
14 February, 2025
Categories
Extensions, Shipping & Fulfillment
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge
Documentation
License Type
GNU General Public License 3.0 (GPL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.7:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
- Added: Events uber_shipment_create and uber_shipment_cancel were added
- Added: Transactional emails are added with shipment status updates. This option requires having Webhooks configured.
- Added: A cron job is added to synchronize the shipment status
- Added: Possibility to display a different title when quoting an order outside business hours.
1.0.6:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Possibility to display a different title when quoting an order outside business hours.
Removed shipping method when the warehouse is not available
Fixed issue with store id in non-frontend area
1.0.2:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Fixed issue when showing estimated price
1.0.0:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Initial release
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor