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Order Cancellation

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Overview

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Cancel Order extension is a very useful extension for Magento 2 users. As the name suggests, this extension allows the customer to cancel orders before they are shipped. It is a must-have extension for store owners and provides a user-friendly environment to the customers. If the store owner installs this extension then the customer can directly cancel an order from frontend my account section. 

If the user clicks on the "Cancel Order" link, a popup will appear asking the customer for a reason/comment behind canceling the order. An email will be sent to the admin with the entered reason/comment by the customer. We also providing cancel Order email template so admin can manage/customize that from transactional email.

 

Key Features

  • The user can cancel the order by clicking the Cancel Order link and the extension add a "Cancel Order" link to the below page.

    • My Account Dashboard - Order section.
    • Order History page.
    • Order Detail page.
  • The customer can cancel the order from the frontend easily.
  • Admin can set the custom text for the cancel order link.
  • If the user clicks on the "Cancel Order" link, a popup will appear asking the customer for a reason/comment behind canceling the order.
  • An email will be sent to the admin with the entered reason/comment by the customer.
  • We also providing cancel Order email template so admin can manage/customize that from transactional email.

Technical Specifications

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Seller profile

Icreative Technologies

Seller contact

E-mail

Current Version

2.0.3

Adobe Commerce platform compatibility

Magento Open Source: 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Type

Stable Build

Updated

11 February, 2025

Categories

Extensions, Sales

Documentation

User Guides

License Type

GNU Lesser General Public License 3.0 (LGPL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.0.3:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    The Extension is now compatible with Magento version 2.4.6 and 2.4.7

2.0.2:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    It's compatible with 2.4.4

2.0.1:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatible with magento 2.4.4 and php 8.1 version.

2.0.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatible with 2.3 and 2.4 version.

1.0.1:

  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    We have updated the email templates functionality.

    We have updated the coding standard for the extension.

    Thanks,

1.0.0:

  • Compatible with Magento Open Source : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    CANCEL ORDER extension is a very useful extension for Magento 2 users developed by iCreative Technologies. As the name suggests, this extension allows the customer to cancel the order before it is shipped. It is a must-have extension for store owner which provides a user-friendly environment to the customers.

    CANCEL ORDER extension add a "Cancel Order" link in "My Account" Dashboard, "Order History" page and "Order Detail" page. The user can cancel the order by clicking Cancel Order link. If the user clicks on the "Cancel Order" link, a popup will appear asking the customer for a reason/comment behind canceling the order. An email will be sent to the admin with the entered reason/comment by the customer.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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