WhatsappConnect

This extension enables merchants to establish a connection with their customers through WhatsApp. With nearly 2.7 billion global users, WhatsApp serves as a powerful communication channel. The trend of business messaging is on the rise, with more than 600 million conversations occurring daily between individuals and businesses on WhatsApp. This highlights the significant and growing role of the platform in facilitating communication and interactions between users and businesses in the Indian market.

By leveraging this extension, merchants can promptly send vital notifications and promotions directly to their customers. This direct approach significantly increases the likelihood of customers promptly viewing these notifications compared to traditional methods such as email or SMS. Meta's strategic roadmap for WhatsApp includes the incorporation of new features to enhance business functionality. The surge in adoption of the WhatsApp platform by e-commerce platforms underscores a compelling use case for enabling this integration with Adobe Commerce. As businesses increasingly leverage WhatsApp for their growth strategies, our integration aims to facilitate a seamless connection between Adobe Commerce and the expanding landscape of WhatsApp-driven business interactions.

Account & Pricing

• A Meta developer account — If you don’t have one, you can create a Meta developer account here.
• In order to use this extension, a WhatsApp business account must be set up prior to the setup of this extension. 
• Please follow below link to see pricing 
  • https://developers.facebook.com/docs/whatsapp/pricing

Features

Our product offers a seamless integration with the WhatsApp platform, enabling:

• Timely Updates:

Delivering prompt status updates on orders, shipping details, and other pertinent information.

• Customer Empowerment:

Granting customers the flexibility to effortlessly opt In or opt out of notifications from frontend based on their preferences.

• Customizable Event Notifications:

Empowering merchants with flexibility, our platform allows them to effortlessly enable or disable event notifications based on their preferences. 

• Customizable Templates:

Additionally, our system provides a user-friendly interface for merchants to create and customize their own notification templates, ensuring that the messages resonate with their brand voice and effectively engage their customer base. This level of customization not only streamlines communication but also enables merchants to maintain a personalized and consistent brand presence across all interactions.