Trader Information
Back to topOverview
Back to topStore FAQs & Product Questions extension for Magento 2 helps you answer all the commonly asked questions about your store and products without the need to exchange individual email with your customers. It allows you to pre-answer Frequently Asked Questions (FAQs) about your products and feature them on your product page in an elegantly designed accordion style log. You can create unlimited FAQs to address different concerns your customers are having and show them on a Dedicated FAQs page. Organize FAQs under relevant topics to help customers quickly find the question they are looking for. Moreover, it allows customers to ask new questions, answer product questions, rate, like or dislike an answer.
Key Features
- Display FAQs on product pages
- Separate page for FAQs
- Segregate FAQs in topics/categories
- "Ask a Question" option on product pages
- Allow customers to answer product questions
- Enable FAQs rating, likes/dislikes
- Hassle free FAQs import/export
- Utilize FAQs Block to highlight questions
Display FAQs On Product Pages
This Magento 2 Product Questions extension creates an additional tab for frequently asked questions (FAQs) on your product pages. Customers can look up answers for their questions without having to load the product page.
Add ‘Ask A Question’ Button
With ‘Ask a Question’ button, your customers can inquire more about the product by sending a query from the product page. This allows your customers to easily connect with the support team of your store.
A Separate Page For FAQs
You can display all the FAQs organized under topics on a separate page to help the users easily find replies to the most common queries. Let the users click on a topic and find answers without reaching out to your team and dropping questions.
FAQs Appear In Accordion Style
You can select the preferred style for your FAQs to appear on Product pages. By choosing accordion style, your FAQs appear more organized and readable.
Customers Can Answer Product Questions
This allows your happy customers to contribute in Product FAQs by answering questions in more detail. You can enable an ‘Add Answer’ button for customers, review answer, approve and publish it.
Allow Users to Like/Dislike & Rate FAQs
Enable Rating and Like/Dislike options on your product FAQs. This helps show the relevance and usefulness of the answer to other customers.
Project FAQs On Any Page With Block Widget
To highlight specific questions that are popularly asked, you can add those FAQs in an elegantly designed block widget and place it anywhere on your website. You can also add search option with the block.
Configure Email Notifications For Admin & Users
By enabling notifications, you remain informed when a question is asked or answered. Your customers also remain updated when their question gets answered by you or another customer.
Users Can Access FAQs In ‘My Account’
From ‘My Account’ section, your customers can view all the questions or answers they have posted.
Import Or Export FAQs
To make things easy, you can import all your FAQs in CSV file from back end or download all FAQs you have currently on your website in a single click.
SEO Settings
SEO settings allow you to bring maximum exposure to your FAQs so they appear on top searches on Google SERPs. You can provide a user-friendly title, identifier, meta description, and keywords to rank your Magento 2 product questions higher in searches.
Additional Features
- Admin can search FAQs one by one, by Products, or by Topics/Categories
- Users can find FAQs by date and rating
Demo Links
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.5.6
Adobe Commerce platform compatibility
Adobe Commerce (on-prem): 2.4 (current), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)
Type
Stable Build
Updated
29 January, 2025
Categories
Extensions, Content & Customizations, Product Content
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.5.6:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Made compatible with GraphQL
1.5.5:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4.6, 2.4.7
1.5.4:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Coding standards improved
1.5.3:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with 2.4.6 and backward
1.5.1:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible with Magento 2.4.5
1.5.0:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible With Magento 2.4.0, 2.4.1, 2.4.2, 2.4.3, 2.4.4
1.4.9:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible With Magento 2.4.0, 2.4.1, 2.4.2, 2.4.3.
1.4.8:
- Compatible with Adobe Commerce (on-prem) : 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
- Compatible With Magento 2.4.
- Fixed "Product Questions" page issue.
- Updated User Guide.
1.2.16:
- Compatible with Magento Open Source : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
Stable Release.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor