WhatsApp Notifications

The WhatsApp Notifications extension is designed for fast-paced e-commerce, ensuring real-time customer connection. It delivers instant updates on order placement, invoices, and shipments directly to customers on WhatsApp, enhancing communication. This feature promotes transparency and trust, making your store customer-centric and improving satisfaction. Elevate customer satisfaction and communication efficiency with comprehensive WhatsApp notifications, covering events from order placement to refunds, fostering a transparent and interactive shopping experience and ultimately increasing overall satisfaction. 

Account and Pricing: 

Account: Before installing the WhatsApp Notifications extension clients have to create one account with Twilio. New candidates can apply ONLINE. 

Pricing: There are different plans for the members based on services. Please check the PRICING PLANS. 

Feature List

• Seamlessly install the extension using standard processes, ensuring a smooth integration into your system.
• Configure the extension effortlessly to align with your store's unique requirements through the Admin Panel. This flexibility ensures a tailored and personalised experience.
• Empower your customers with real-time notifications by sending order confirmations, invoice details, shipment updates, and more directly to their WhatsApp, ensuring they stay informed every step of the way.
• Seamlessly manage and track customer interactions by saving logs of every WhatsApp notification within a dedicated customer tab in the admin interface, providing a comprehensive overview for efficient communication management.
• Grant customers control over their messaging preferences by enabling or disabling WhatsApp notifications for their accounts, allowing them to tailor their communication experience according to their preferences and convenience.
• Simplify the registration process by allowing admins to set a default country for WhatsApp number registration or editing via configuration, streamlining the user experience and ensuring accuracy in contact information.
• Admins can easily customize notifications for events like order placement, invoice generation, cancellation, shipment creation, registration, and updates, refund messages. This flexibility ensures a personalized messaging system that aligns with your business needs.
• Keep your customers informed and engaged with timely WhatsApp notifications for various events, including order placement, invoice generation, order cancellation, shipment creation, registration, number updates, and refunds, fostering a transparent and communicative e-commerce experience.
• Allow admins to turn on or off each notification separately, ensuring precise communication management. This lets admins customize notifications based on business needs and customer preferences.