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WhatsApp Support

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Overview

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Admin users are always looking for ways to improve their online presence. With the WhatsApp Support extension, admins can easily contact customers on WhatsApp via the website. Ests have developed the extension with the help of which admin users can show the WhatsApp chat icon on the front, this extension permits the website

user to WhatsApp chats with the Magento admin with a single click.WhatsApp support extension is a perfect solution for users who want to send WhatsApp messages to the admin, Using this extension customers don't need to wait for admin reply's admin can give instant replies to customers and it will help to give fast service.


Features:


Backend features:


 

  •  Admin can enable & disable extension from the backend. 
  •  Admin can set the default custom message. 
  •  Admin can set button type Icon, Box, and QR code on the front end of the store. 
  • Admin can set the position of the frontend WhatsApp contact from the store to the left, right, top, or bottom.
  • Admin can set the option to enable or disable the close button from the store, which closes WhatsApp from the front end.


Frontend features: 


 

  • Users can contact the Admin by QR code scan. 
  •  Users can close the WhatsApp chat via the front end. 
  •  When users click on the WhatsApp icon then they can contact directly with the Admin. 
  •  Users can see the multiple agents options on the front end and choose anyone which whom they want to talk. 

Technical Specifications

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Seller profile

Expound Coderz Private Limited

Seller contact

E-mail

Current Version

2.0.2

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

12 December, 2025

Categories

Extensions, Customer Support, Live Chat

Documentation

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.0.2:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    1) Performance Enhancement.
    2) Compatible with Magento 2.4.8- p3
    3) Bug Fixes.
    4) Added some security updates.

2.0.0:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    2.0.0
    Compatible with Open Source (CE) : 2.3.*, 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5*
    Stability: Stable Build
    Description:

    Initial Release
    - Easy to Install and Configure.
    - Users can see the Whatsapp Support button on the front end.
    - Users can easily discuss with Admin via WhatsApp chat

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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