Trader Information
Back to topOverview
Back to topThe General FAQ Extension for Magento helps merchants improve customer experience by providing a dedicated FAQ section on their storefront. Shoppers can quickly find answers to common questions without needing to contact support, which reduces customer service workload and increases conversion rates. A link in the site footer makes FAQs easily accessible, while a header link allows customers to ask new questions directly from the storefront.
This extension is designed to make FAQ management simple for store administrators. From the backend, merchants can review and manage customer-submitted questions through a grid view that includes customer name, question, answer, and assigned category. Each FAQ can be enabled or disabled with a status toggle, ensuring only approved and relevant content is shown to customers. Admins can also edit any entry to provide detailed answers, assign or change categories, and publish it to the storefront.
Whether you want to display shipping policies, return guidelines, product details, or general store information, this extension provides a structured and easy-to-use FAQ system. Customers enjoy faster access to information, while merchants gain an efficient tool for maintaining clear and organized communication.
Features
- The frontend have feature to ask question.
- Backend displays Grid with question,name details.
- Grid contains the name,question,answer field,category and the edit.
- Status is set to yes/no for disabling Faq.
- Contains a "Edit " button to answer the question and change the status.
- Hyva Theme compatible.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.0.5
Adobe Commerce platform compatibility
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
18 November, 2025
Categories
Extensions, Marketing
Documentation
License Type
Open Software License 3.0 (OSL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.5:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
This release is Hyvä-compatible. We have included a dedicated compatibility module that ensures all frontend components—including custom blocks and interactive elements—render optimally using Hyvä's Tailwind CSS and Alpine.js framework. This module is available with the release package, and we recommend using the latest stable version of Hyvä Themes.
1.0.4:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
This release introduces a custom GraphQL API for managing Frequently Asked Questions (FAQs).
It provides endpoints to query, create, and update FAQs, enabling seamless integration with storefronts, mobile apps, and headless CMS solutions.
1.0.3:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Yes, as of version 1.0.3, General FAQ is fully compatible with Magento 2.4.8-p1 and supports PHP 8.4
1.0.2:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Updated code with respect to case sensitivity and new coding standards.
1.0.1:
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
This is an FAQ extension that displays frequently asked questions in a categorized format on the frontend. The backend includes features for adding, enabling, disabling, and managing FAQ answers.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor