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Product FAQ and Star Rating

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Trader Information

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Overview

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The Product FAQ and Star Rating module enhances the functionality of the product view in your Magento store. It introduces two new tabs under each product in the information area.

Extension Overview:

The first tab is a user-friendly form that allows customers to ask questions about the product. The form is pre-populated with the customer's name and email, retrieved from their logged-in user account using a plugin. Customers can enter their question and verify their submission using a CAPTCHA verification process.

The second tab displays a list of frequently asked questions (FAQs) submitted by users. Each question is accompanied by its respective user. Additionally, the average rating for the product is displayed in this tab. Users also have the option to contribute their own rating for the product.

Features:

  • Convenient user-friendly form for customers to ask questions about the product.
     
  • Pre-populated customer information from their logged-in user account.
     
  • CAPTCHA verification process to ensure secure form submission.
     
  • Display of frequently asked questions (FAQs) with user details.
     
  • Average product rating display.
     
  • User-contributed ratings for the product.
     
  • Email notification system for users upon question submission and admin response.
     
  • Admin panel grid for efficient management of FAQs.
     
  • Admin control to enable or disable the extension as per requirements.

Technical Specifications

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Seller profile

James Smith

Seller contact

E-mail

Current Version

2.0.0

Adobe Commerce platform compatibility

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

20 March, 2025

Categories

Extensions, Sales

Documentation

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.0.0:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    The Product FAQ Extension v2.0.0 introduces a new Like/Dislike feature, allowing logged-in customers to vote on FAQs as helpful or not helpful. This helps store owners identify valuable answers while enhancing the customer experience by prioritizing useful information.

1.0.3:

  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    In this release we made minor changes in Product Layout.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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