Overview
Back to topWith over 230 Magento clients globally, Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior 1:1 experiences and produce measurable results ... fast. Join more than 2,500 companies who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve.
The plugin synchronizes all the data needed for your marketing automation, segmentation, personalization, and supports the omnichannel approach via Email, Advertising, WebChannel, and SMS.
Account & Pricing
A separate account with Emarsys is required. Emarsys accounts must be created prior to the extension installation. Find out more about the Emarsys platform here.
Book a demonstration of the Emarsys platform here.
Main Features
Data Synchronization in Real-time
- Customers and Newsletter Subscribers
- Product Catalog
- Events
- Orders
- Web Behaviors
Personalized & Automated Marketing
- Desktop and Mobile Websites
- Social Media & Google Advertising
- SMS / MMS
- Mobile Push Messaging
- InApp Messaging
- Direct Mail
- Customer Support
Key Differentiators
- Industry-specific analytics and use cases built into the platform
- Channel agnostic, customer-centric personalization with a fully integrated customer data layer
- Actionable AI to scale 1:1 personalization and optimize results
Emarsys & Magento
Seamless Implementation
Emarsys plug-in for Magento 2 is fully integrated. No more development is needed to activate additional channels or products.
All Data Streams Integrated From A Single Plug-In
Enable your customers to extend communication channels without the need for further configuration, IT or development dependencies.
Working With Emarsys
Streamlined Project Plan
The plug-in reduces the integration time from 90 to 30 working days through automated checkpoints.
Online Worldwide Support
We want to support you. Have 24/7 access to detailed documentation and receive assistance from our global team.
Real-Time Health Checks
Access a built-in health check to confirm connectors are running correctly and resolve any discrepancies through a clear and prescriptive error log.
“Emarsys stood out as the only integrated platform that could truly support our vision of bringing offline and online together. Choosing Emarsys helped us better understand our customers, unify our technology stack, and engage each customer on a personal level at scale.” — Lars Gunnar Bergstad, Visual Communication Manager | Stormberg
"With Emarsys, we are creating personal 1-to-1 experiences for our 1.5 million customers globally. We have automated 500 unique journeys, which resulted in 70% retention.“ — Mark Sherwood, Global Head of Trading and Marketplaces
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
2.0.13
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Adobe Commerce (on-prem): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)
Magento Open Source: 2.4 (current), 2.3 (obsolete)
Type
Stable Build
Updated
14 August, 2024
Categories
Extensions, Marketing, Email Marketing, CRM, Marketing Automation
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top2.0.13:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Features & Corrections
- Allow event trigger if not default template
- Replace new lines in long shop name with whitespace
2.0.12:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Fixing error during installation on Magento Cloud
Improve performance for contact and event sync over DB index
fixes integration with Magento enterprise edition 2.4.6-p1, permission object for Inventory API
2.0.8:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Plugin version with dedicated 2.4.6 Version Compatibility Check
2.0.7:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
correcting code quality detected from code scanning tools
2.0.6:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Improvements
The schema installer has been replaced via the db_schema.xml file.
Handle properly a null postcode for postal address
Update the access control list with Inventory Endpoint
Fixes
The “($query) cannot be empty” error has been fixed.
The password reset event has been fixed so that it includes all the relevant data.
null values for first and last name will not be blocking the sync jobs
any other null values which comes from external data import
1.15.0:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Improvements:
- Reduced the memory usage of batch customer sync.
Bugfixes:
- Fixes an issue where product categories were not retrieved through the API.
1.14.5:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Bugfixes:
- Fix status for products that are not linked to a website
1.14.4:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Bugfixes:
* Resolves an issue where event retrieval resulted in DB slowdown.
1.14.3:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Resolves an issue where product price was determined incorrectly in case content staging was used.
1.14.2:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Bugfixes:
* Resolves an issue where product price was incorrectly displayed as zero.
1.14.1:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
Compatibility with MySQL 8+ databases has been improved in this release.
The `auto_increment` reset is properly detected even if the database schema information was cached for a longer period.
1.14.0:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3 2.4
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3 2.4
- Compatible with Magento Open Source : 2.3 2.4
- Stability: Stable Build
-
Description:
This release enables merchants to trigger custom events from their webshop and use those in Emarsys for campaigns or automations.
More details about usage can be found on Emarsys' help portal or the Wiki page on how to use it.
- https://github.com/emartech/magento2-extension/wiki/Creating-Custom-Events
- https://help.emarsys.com/hc/en-us/articles/360011933674-Magento-2-Integration-Manual-v2-#events
1.13.0:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
This release contains improvements for choice fields (dropdown selects) in Magento on customer and product entities. Those field values are now mapped to the actual text representation of the selected option instead of the numerical ID.
Examples Before:
- State/Province: 1
- Color: 13
Examples After:
- State/Province: Alabama
- Color: blue
1.12.1:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
Bugfixes:
* Resolves an issue where product price discount periods were determined incorrectly
1.12.0:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
Feature: Product images are retrieved and added to the product catalog from all connected store views.
1.11.0:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
New Feature
This release contains changes in order to properly handle order refunds in sales data.
1.10.1:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
Bugfixes:
* Resolves an issue where webshops located in a subdirectory of the web-root were unable to connect.
1.10.0:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
Features:
* Adds the option to keep Magento-side event handling in place while Emarsys-side external event triggering is enabled.
Bugfixes:
* Resolves an issue where out-of-stock items were omitted from the product catalog.
1.9.2:
- Compatible with Adobe Commerce (cloud) : 2.2 2.3
- Compatible with Adobe Commerce (on-prem) : 2.2 2.3
- Compatible with Magento Open Source : 2.3
- Stability: Stable Build
-
Description:
Features:
* MSI support, the plugin retrieves quantity data from all configured sources.
Bugfixes:
* Refined subscriber matching.
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor