Product Questions & Answers

The Product Questions & Answers extension for Magento provides a simple way to manage product-related queries on the store. Customers ask questions directly from the product page through the Q&A tab. They submit questions, reply to existing ones, and vote on helpful questions. The system also supports guest users and offers an option to restrict questions to customers who have placed an order.

The admin manages all questions and answers from a dedicated backend section. Each submission requires approval before it appears on the product page. The admin updates the status, edits or deletes content, and adds new questions or answers manually. Settings control the number of questions and replies per page, default status, and email notifications for both admin and customers. Role-based access ensures proper control over Product Q&A management.

Features

•  Set Questions Per Page: Control how many questions appear on a product page at a time for better layout.
•  Set Replies Per Question: Limit the number of visible answers for each question on the product page.
•  Admin Email Notifications: Receive instant email alerts whenever a customer asks a question.
•  Customer Reply Notifications: Automatically notify customers when someone replies to their question.
•  Guest User Support: Allow visitors to ask questions or reply without logging in.
•  Default Question Status: Set the status of new questions as Pending, Approved, or Rejected to manage content effectively.
•  Order-Based Question Submission: Restrict question submission to customers who have made at least one purchase.
•  Easy Question Submission: Customers can submit questions directly from the product page using the “Ask a Question” button.
•  Admin Approval for Questions & Answers: All questions and replies require admin approval before appearing on the product page.
•  Upvote & Downvote Support: Users can vote on questions they find helpful or interesting.
•  Add or Edit Questions/Answers: Admins can create, edit, or delete questions and answers from the backend.
•  Role-Based Access Control: Enable Product Q&A for specific user roles by adjusting role resources in the system.