Customer App

Customer Application for Magento 2 provides a complete mobile shopping solution with a dedicated admin panel to manage every aspect of the application. It offers customers a smooth and convenient shopping experience while giving administrators full control over the app's content, appearance, and essential settings from a centralized system. 

The mobile app enables customers to browse products, explore categories, search items, manage their wishlist and shopping bag, place orders, track order status, and manage their accounts with ease. It also supports features such as notifications, product reviews, multiple payment and shipping options, language and currency selection, and secure account management to deliver a seamless shopping experience. 

The admin panel helps manage banners, homepage layouts, product grids, promotional content, CMS pages, notifications, and order records. It also includes configuration options for push notifications, app versions, access keys, and other application settings. 

Together, the mobile app and admin panel provide a well-organized solution that simplifies app management while delivering an engaging shopping experience for customers. 

Business Value 

Customer Application for Magento 2 helps merchants extend their store beyond the browser and build a direct, engaging channel with their customers through a dedicated mobile app. 

By offering a mobile app, merchants can: 

• Wider Reach: Engage customers directly through Android and iOS apps. 
• Improved Retention: Keep customers connected with push notifications and app-exclusive engagement. 
• Faster Shopping Experience: Offer a smooth, app-based browsing and checkout experience. 
• Centralized Control: Manage app content, banners, and promotions from a single admin panel. 
• Brand Consistency: Customize the app's appearance, theme, and homepage layout to match the store's branding.
• Higher Conversions: Simplify the buying journey with an intuitive, mobile-first shopping flow. 

Post Purchase Process 

After purchasing the Customer App Application, you need to create a ticket at Ecarter Support. Ecarter will provide you with all the information and guide you further. 

You need to provide the information as per the discussion with our support team, such as the color combination, Magento 2 store icons, banner, etc.

Once you have provided all the details your application will get ready in 5-6 business days. 

Ecarter will build and configure the mobile application for your Magento store and will provide you with both the mobile applications for Android and iOS platforms. 

Also, if you want the mobile applications with the source code (chargeable) then you can make a request for the same over the ticket system. 

As the mobile application is fully customizable and Ecarter also provides additional customization work (paid service). If you want to make any changes to the mobile app, you can share the requirement. For any further query please contact Ecarter Support. 

Features List 

Application Features 

• User Authentication: Customers can sign in, create an account, or log in using Google and Facebook for quick access. 
• Product Browsing & Search: Browse categories, search products with text or voice search, and use sorting and filtering options to find products quickly. 
• Shopping Bag & Secure Checkout: Add products to the bag, apply coupons, choose delivery and payment methods, and place orders securely. 
• Order Tracking: View order history, track order status, access order details, and reorder previously purchased items. 
• Wishlist & Account Management: Save products to the wishlist, manage addresses, update profile details, change passwords, and adjust language and currency preferences. 
• Product Ratings & Reviews: Read customer reviews and submit ratings and feedback for purchased products. 

Admin Panel Features 

• Banner Management: Create, edit, and manage app banners with image, title, position, store view, and status settings. Control how banners appear across the app. 
• Promotion Banner Management: Promotional banners are set up using the same configuration as regular banners. They appear as pop-ups on the homepage to highlight offers and deals. 
• Notification Management: Create and manage app notifications. Add content, title, image, type (product/category/other), and control delivery using status settings. 
• Product Grid Management: Show products in structured grid or scroller layouts. Choose manual selection or automatic listing based on newest products. 
• CMS Page Management: Manage app pages by linking CMS pages. Control page title, position, and visibility status for better content organization. 
• App Order History Management: View and manage all customer orders with details like order ID, customer info, amount, status, billing, and shipping information.
• Terms & Conditions Control: Add and manage terms and conditions content for the app. Enable or disable visibility as required for user acceptance during signup. 
• Customer App Basic Configuration: Set up key options like allowed order statuses and app theme settings to control app behavior and theme colors in the demo setup. 
• FCM Push Notification Setup: Enable push notifications by uploading the Firebase Cloud Messaging (FCM) JSON file for real-time user updates. 
• App Version & Update Control: Manage Android and iOS app versions, set update messages, and force users to update when required for better compatibility. 
• Homepage Layout Management: Design the app homepage by adding multiple sections like banners, products, categories, and promo blocks with custom positions and styles. 

Adobe Commerce Store Owner Benefits 

• Centralized App Management: Manage banners, notifications, product grids, and CMS pages from a single admin panel. 

• Enhanced Customer Engagement: Reach customers directly through push notifications and promotional banners. 

• Brand Customization: Control the app's theme, homepage layout, and appearance to align with store branding. 

• Simplified Order Management: View and manage all app orders with complete billing and shipping details. 

• Flexible Configuration: Set allowed order statuses and app version controls with ease. • Improved Customer Retention: Provide a dedicated shopping channel that keeps customers engaged with the store. 

Customer Benefits 

• Convenient Shopping: Browse, search, and shop from a dedicated mobile app anytime, anywhere.

• Quick & Secure Login: Sign in easily using Google or Facebook for faster access. 

• Smart Search & Filters: Find products quickly with text or voice search, sorting, and filtering options. 

• Secure Checkout: Add products to the bag, apply coupons, and choose preferred payment and delivery options. 

• Easy Order Tracking: Track order status, view order history, and reorder previously purchased items. 

• Wishlist & Profile Management: Save favorite products and manage addresses, passwords, and preferences with ease. 

• Product Reviews: Read and submit ratings and reviews for purchased products.

Support 

For assistance with the Customer Application, configuration, or any related queries, feel free to reach out to our support team. 

Email: sales@ecarter.co