Contactless Delivery

Contactless Delivery Module for Magento 2 enables store owners to offer safe, flexible, and hygienic delivery options at checkout. With this extension, admins can enable contactless delivery, define which payment and shipping methods qualify, and present clear, customer-friendly instructions on both the product and checkout pages. 

Store owners can create and manage multiple custom delivery instructions — each with its own title, description, and icon — giving customers full clarity on how their contactless delivery will work. Once an order is placed, the selected delivery instruction is also displayed on the order details page for easy reference.

Business Value

In a post-pandemic retail environment, contactless delivery is no longer a nice-to-have — it's an expectation. This module helps merchants:

• Build customer trust by clearly communicating safe delivery practices.
• Reduce cart abandonment by addressing delivery safety concerns upfront.
• Differentiate their store from competitors who don't offer this option.
• Stay compliant with local safety guidelines without custom development.
• Give the admin full control over which payment/shipping combinations qualify for contactless delivery, avoiding operational mismatches.

Features

• Easy Enable/Disable Option – Turn the Contactless Delivery feature on or off from the admin panel in one click.
• Multiple Payment Method Support – Select which payment methods are eligible for contactless delivery.
• Multiple Shipping Method Support – Choose specific shipping methods that support contactless delivery.
• Product Page Availability Display – Show contactless delivery availability directly on the product page.
• Custom Instruction Title & Description – Add a custom title and detailed message for each delivery option.
• Checkout Page Instruction Display – Show short and detailed contactless delivery instructions during checkout.
• Manage Multiple Delivery Instructions – Create, edit, and manage as many delivery instruction options as needed.
• Upload Instruction Icons – Upload relevant icons/images for each delivery instruction for better visual guidance.
• Individual Instruction Status Control – Enable or disable specific instructions independently.
• Order Details Visibility – The selected contactless delivery option appears on the order details page after checkout.

How does it work?

1. The admin enables the Contactless Delivery module from the backend configuration.

2. The admin selects which payment methods and shipping methods will support contactless delivery.

3. The admin creates one or more delivery instructions, each with a title, description, and icon/image, and sets their status (enabled/disabled).

4. On the storefront, eligible products display a contactless delivery availability message.

5. At checkout, if the customer selects a qualifying payment and shipping method, the contactless delivery instructions are displayed.

6. The customer selects their preferred contactless delivery instruction before placing the order.

7. After the order is placed, the chosen contactless delivery detail is visible on the order details page for both admin and customer reference.

Benefits for Admin

• Full control over enabling/disabling the feature store-wide or per instruction.
• Flexibility to configure which payment and shipping methods qualify.
• Ability to manage multiple delivery instructions without developer help.
• Better order visibility with delivery preferences captured directly on the order page.
• Enhances store credibility and customer confidence with minimal setup effort.

Benefits for Customer

• Clear visibility of contactless delivery availability right from the product page.
• Easy-to-understand instructions with supporting icons/images at checkout.
• Freedom to choose a preferred contactless delivery method.
• Peace of mind with a safe, hygienic delivery experience.
• Confirmation of the selected delivery instruction on the order details page.

Support

For assistance with the Abandoned Cart extension, configuration, or any related queries, feel free to reach out to our support team.

Email: sales@ecarter.co