WhatsNotify

Twilio is a powerful cloud communications platform that enables businesses to integrate messaging, voice, and video capabilities into their applications. Trusted by millions of developers and businesses around the world, Twilio provides a reliable and scalable API for connecting with customers through various communication channels. The platform supports a wide range of use cases, from sending transactional SMS to implementing sophisticated customer engagement strategies.

The WhatsNotify extension integrates Magento 2 with Twilio, allowing you to send automated WhatsApp notifications to your customers. This integration provides a seamless way to keep your customers informed about their order statuses in real-time. Whether it's an order placement, shipment update, or cancellation, WhatsNotify ensures that your customers receive timely updates via WhatsApp, enhancing their overall shopping experience.

Account & Pricing

Account Required: Yes, a separate Twilio account is required.

Account Setup: The Twilio account must be set up separately before configuring the extension. You can sign up for an account https://www.twilio.com/try-twilio.

Additional Fees: Yes, Twilio charges fees for sending WhatsApp messages. You can view Twilio’s pricing plans.

Contact Information: For further assistance with account setup and pricing, you can contact Twilio’s support team .

Features

• Seamless Integration: Easily enable or disable WhatsApp notifications from the Magento admin panel with simple Twilio API configuration.
• Customizable Notifications: Tailor messages for different order statuses such as order placement, shipment, cancellation, and more.
• Real-Time Updates: Automatically notify customers when their orders are placed, shipped, canceled, or when order statuses change (e.g., on hold or unhold).
• Enhanced Customer Experience: Improve customer trust and satisfaction by providing timely updates through WhatsApp.
• Message Template Management: Customize notification templates to match your brand’s voice and communication style.
• Simple Setup: Quick and easy setup using Twilio’s API with just a few steps.