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AskPro - AI-Powered Product Q&A

AskPro - AI-Powered Product Q&A

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Overview

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Empower your Magento store with AskPro, an AI-Powered Product Q&A extension that delivers instant, accurate answers to customer questions. Enhance user experience, build trust, and increase conversions effortlessly.

The AskPro, an AI-Powered Product Q&A extension helps merchants deliver dynamic, AI-powered product FAQs by integrating with Google Gemini AI. It automatically generates intelligent responses to customer questions, improving product discovery and reducing repetitive support queries.

The extension enables merchants to replace static FAQ sections with real-time, contextual answers powered by Gemini AI. By analyzing catalog attributes such as product name, SKU, description, and price, it can respond to customer inquiries instantly. For example, if a shopper asks about sizing, compatibility, or product features, the extension generates accurate answers that enhance the shopping experience and drive conversions.

To use this integration, merchants must create a separate Google Gemini AI account. The account is not generated during installation and must be set up independently. API usage may incur additional costs depending on the service plan chosen, and merchants are responsible for configuring and managing their own Gemini API key.

Features:

  • Seamless integration with Google Gemini AI for contextual product responses. 
  • Dynamic generation of product-specific FAQs from live customer questions.
  • Configurable product attributes included in AI responses (e.g., SKU, description, price).
  • Secure API key management.
  • Simple admin configuration under Stores > Configuration > Ebizon Extensions > Ai Product Faq.
  • Store-view level enable/disable for flexible multi-store setups.
  • Built-in analytics dashboard to track usage, including guest activity and weekly summaries.

Technical Specifications

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Seller profile

EbizON Digital

Seller contact

E-mail

Current Version

1.0.0

Adobe Commerce platform compatibility

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

23 October, 2025

Categories

Extensions, Customer Support, Live Chat

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Documentation

Installation Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.0:

  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    Extension Version: 1.0.0
    Magento Compatibility: 2.4.x

    => Initial Release
    This is the first release of the AiProductFaq extension for Magento 2.

    -> Features:
    -> Seamless integration with AI APIs (Gemini) to auto-generate intelligent product FAQs.
    -> Supports both logged-in and guest users.
    -> Automatically stores customer questions and AI-generated answers in a custom admin panel.
    -> Admin can view analytics of question frequency per product and customer usage.
    -> Lightweight, fast, and fully compatible with Magento 2.4.x Open Source.

    => Admin Features:
    Review customer feedback.
    Enable/disable AI question box per product or globally.
    Analytics summary (weekly product/question/user count).

    => Tested With:
    Magento Open Source 2.4.x
    PHP 8.1+
    Gemini APIs

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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